Sales Coordinator

Sls; Barcelona; Presencial; EUR 28.000 - 42.000; Jornada completa

Descripción de la vacante

SLS Barcelona is seeking an experienced Sales Coordinator to join our team. Under the guidance of the Director of Sales, you will coordinate and execute events, ensuring exceptional service and satisfaction for all guests.

You will manage BEOs, contracts, rate agreements, blocks and reservations, while negotiating rates and services, supporting onsite meetings and fostering strong client relationships across departments.

Formación

• Degree in Hospitality Management, Sales or related field.
• +2 years of luxury events or sales experience in hospitality.
• Excellent verbal and written communication skills in Spanish and English.
• Ability to multitask in a fast-paced environment and high attention to detail.
• Excellent relationship-building and teamwork skills.

Responsabilidades

• Coordinate and execute events, including BEOs, contracts and rate agreements.
• Maintain group blocks, rooming lists and reservations in the system.
• Negotiate guest room rates, meeting room rental, F&B prices and services within guidelines.
• Follow up on quotations and assist with site visits and on-site meetings.
• Prepare sales presentations, proposals, contracts and other documentation.
• Respond promptly to client inquiries with accurate information on services and pricing.

Conocimientos

Fluent Spanish

Fluent English

Educación

Bachelor's degree in Hospitality Management, Sales or related field

Descripción del empleo

We are looking for an experienced Sales Coordinator to join the team at SLS Barcelona. Under the guidance of the Director of Sales, you will be responsible for coordinating and executing events, ensuring exceptional service and satisfaction for all our guests.

• Work in a timely manner to execute and distribute all Banquet Event Orders (BEO), contracts and rate agreements as designated by sales.
• Maintain group blocks, rooming lists and reservations in system.
• Assist the client and negotiate guest room rates, meeting room rental, food and beverage prices, function space, and/or hotel services within approved booking guidelines.
• Quotations follow-ups.
• Assist with on-site meetings as needed.
• Work closely with other hotel departments to facilitate services agreed upon by the sales office and prospective clients.
• Follow up with clients regularly during and after departure to ensure satisfaction and secure future bookings.
• Assist the sales team in generating leads, prospecting new clients, and maintaining relationships with existing clients.
• Coordinate sales appointments, meetings, and site inspections for clients and the sales team.
• Prepare sales presentations, proposals, contracts, and other documentation as needed.
• Respond promptly to inquiries and requests from clients, providing accurate information about hotel services, amenities, and pricing.

Qualifications

What we are looking for...

• Degree in Hospitality Management, Sales or related field.
• +2 years of experience in luxury events or sales within the hospitality industry.
• Ability to multitask, work in a fast-paced environment and have a high level attention to detail
• Excellent verbal and written communication skills. Fluent in Spanish and English.
• You make people feel good - your team, guests and colleagues alike. You make a positive impact.
• Innovative and insightful.
• You are an excellent relationship builder, confident in working with other teams and leaders; you're passionate about what we can achieve together.
• You take ownership of important issues, solve problems, and make effective decisions.
• You learn quickly and adapt to SLS's unique culture.
• You are humble and open to ideas. We leave our ego at the door and help get things done.
• You're up for doing things differently and trying (almost) everything once.
• You want to be part of a team that works hard, supports each other and has fun along the way.

Additional Information

What's in it for you...

• The opportunity to join an innovative, fast-growing, international group that's committed to not just building new hotels but building a global brand.
• The chance to challenge the norm and work in an environment that is both creative and rewarding.
• Become part of a team that’s very passionate about creating great hospitality experiences and exploring new locations at every opportunity.
• The opportunity to play an active role in shaping service excellence, driving quality improvements and contributing to the evolution of the guest experience at SLS Barcelona.
• A competitive package and plenty of opportunity for development.
• Excellent discounts across the entire Ennismore family of brands.

SLS is part of Ennismore, a creative hospitality company rooted in culture and community, with a global collection of entrepreneurial and founder-built brands with purpose at their heart. Ennismore is a joint- venture with Accor, formed in 2021.