We're seeking a highly motivated and customer-focused professional to join our European division. As a Customer Success Storyteller, you will be responsible for guiding prospective customers through software demos, educating them on how to leverage our solutions to reach their goals.
Responsibilities :
- Conduct around six demos a day to potential customers with the leads we provide you, as well as your own prospecting efforts
- Strive to exceed monthly targets
- Become a subject matter expert in the influencer marketing tech space
- Serve as the voice of the customer and collect feedback to drive continuous improvement across all areas, including product
- Work cross-functionally with other teams (Product, Marketing, Customer Success)
Requirements :
- No SaaS or Sales experience is necessary; we will provide extensive training
- Loves a challenge, listens to clients, and proposes solutions, always demonstrating value
- Entrepreneurial mindset with a focus on personal growth and achievement
- Demonstrates a sense of ownership and pride in both personal and company performance
- Self-motivated and hard-working. You aim to exceed your goals, and you thrive working in fast-paced environments
- You are a team player, and a positive attitude is a must - you enjoy collaborating with marketing, customer success, product, and others
- You are resilient : you believe that mistakes and failures are learning opportunities, and you value feedback as you are always looking to grow
- Fluent in English and Mandarin
- Any additional language a big plus
What We Offer :
- Extensive training in an environment that provides support to help you succeed
- Clear career path and growth potential
- We deliver fresh leads daily. You will be contacting people who have shown interest in our software. No call-calling
- Stock options
- A diverse and international team
- Generous PTO & Company holidays according to the country you are in
- An entrepreneurial environment with room for growth
- Fully remote position, but you must be based in Madrid