Sales Associate II - CE ECI Pozuelo 20-39 Hours 111805

Coach; Madrid; Presencial; EUR 20.000 - 30.000; Jornada completa

Descripción de la vacante

An established industry player is seeking a passionate Sales Associate to join their vibrant team. This role offers the opportunity to showcase your sales skills and provide exceptional customer service in a dynamic retail environment. You will be responsible for meeting personal sales goals while representing a brand that values creativity and inclusivity. Join a company that empowers its employees and promotes a culture of teamwork and excellence. If you thrive in a fast-paced setting and are eager to make a difference, this is the perfect opportunity for you!

Formación

• Previous experience in a retail service environment is essential.
• Very good English proficiency is essential.

Responsabilidades

• Achieve personal sales and productivity goals while delivering exceptional service.
• Act as a brand ambassador and exceed customer needs consistently.

Conocimientos

Sales Experience

Customer Service

Organizational Skills

Communication Skills

Basic Math

POS

Retail Sales

Merchandising

Cash Handling

Stocking

Descripción del empleo

Coach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown we make beautiful things crafted to lastfor you to be yourself in.

Coach is part of the Tapestry portfolio a global house of brands committed to stretching whats possible.

A member of the Tapestry family we are part of a global house of brands that has unwavering optimism and is committed to being innovative and wholly inclusive. Visit Our People page to learn more about Tapestrys commitment to equity inclusion and diversity.

SALES ASSOCIATE

Primary Purpose

The Sales Associate contributes to achieving store goals in sales productivity and service by utilizing Coach selling skills and Coach Service training. You will responsible for meeting personal sales and productivity goals and delivering service that meets or exceeds expectations. You will represent Coach to the consumer act as an ambassador of the brand and ensure customers needs are consistently exceeded.

PROFILE

The successful candidate will demonstrate the following proficiencies :

• Understand how individual productivity impacts the store;
• Behave like a brand ambassador;
• Model sales behaviours taught in company sales training programs;
• Maintain high energy on the sales floor;
• Consistently achieve sales goals;
• Able to work with multiple customers simultaneously;
• Consistently anticipate and meet customers needs;
• Service all customers according to the Coach Approach standards;
• Participate as a team member and encourage team to meet and exceed performance standards;
• Champion company initiatives and supports management decisions;
• Demonstrate professional ethics.

Further requirements :

Very good English proficiency (essential);

Previous experience in a retail service environment (essential);

Background in working in luxury retail (desirable);

The ability to communicate effectively with customers and staff and manoeuvre the sales floor.

Our Competencies for All Employees

Courage : Doesnt hold back anything that needs to be said; provides current direct complete and actionable positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary.

Creativity : Comes up with a lot of new and unique ideas; easily makes connections among previously unrelated notions; tends to be seen as original and valueadded in brainstorming settings.

Customer Focus : Is dedicated to meeting the expectations and requirements of internal and external customers; gets firsthand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.

Dealing with Ambiguity : Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isnt upset when things are up in the air; doesnt have to finish things before moving on; can comfortably handle risk and uncertainty.

Drive for Results : Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottomline oriented; steadfastly pushes self and others for results.

Interpersonal Savvy : Relates well to all kinds of people up down and sideways inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can diffuse even hightension situations comfortably.

Learning on the Fly : Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successes and failures for clues to improvement; experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything.

Our Competencies for All People Managers

Strategic Agility : Sees ahead clearly; can anticipate future consequences and trends accurately; has broad knowledge and perspective; is future oriented; can articulately paint credible pictures and visions of possibilities and likelihoods; can create competitive and breakthrough strategies and plans.

Developing Direct Reports and Others : Provides challenging and stretching tasks and assignments; holds frequent development discussions; is aware of each persons career goals; constructs compelling development plans and executes them; pushes people to accept developmental moves; will take on those who need help and further development; cooperates with the developmental system in the organization; is a people builder.

Building Effective Teams : Blends people into teams when needed; creates strong morale and spirit in theirteam; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; defines success in terms of the whole team; creates a feeling of belonging in the team.

Coach is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment hiring promotion compensation transfer training discipline and termination) are based on the applicants or employees qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age sex sexual orientation gender identity genetic characteristics race color creed religion ethnicity national origin alienage citizenship disability marital status military status pregnancy or any other legallyrecognized protected basis prohibited by applicable law. Visit Coach at www.coach.

Required Experience :

Key Skills

Sales Experience,Customer Service,Organizational skills,Communication skills,Basic Math,POS,Retail Sales,Merchandising,Cash Handling,Epic,Planograms,Stocking

Employment Type : Full-Time

Experience : years

Vacancy : 1