Sales Associate I - CE ES Serrano Concession (40 Hours)

Coach; Madrid; Presencial; EUR 20.000 - 30.000; Jornada completa

Descripción de la vacante

A leading design house, Coach is seeking a Sales Associate in Madrid. The successful candidate will be responsible for achieving sales goals and ensuring exceptional customer service, all while representing the Coach brand. Ideal candidates should have retail experience, excellent communication skills, and a proficiency in English. Join Coach to be part of a dynamic team focused on luxury accessories and lifestyle collections.

Formación

• Very good English proficiency (essential).
• Previous experience in a retail service environment (essential).
• Background in luxury retail (desirable).

Responsabilidades

• Meet personal sales and productivity goals.
• Represent Coach to consumers as a brand ambassador.
• Deliver service that exceeds expectations.

Conocimientos

Customer service

Sales

Communication

Educación

Previous experience in retail service environment

Descripción del empleo

Coach is a leading design house of modern luxury accessories and lifestyle collections, with a long-standing reputation built on quality craftsmanship. Defined by a free-spirited, all-American attitude, the brand approaches design with a modern vision, reimagining luxury for today with an authenticity and innovation that is uniquely Coach. All over the world, the Coach name is synonymous with effortless New York style.

Coach is part of the Tapestry portfolio – a global house of brands powered by optimism, innovation, and inclusivity.

SALES ASSOCIATE

Primary Purpose

The Sales Associate contributes to achieving store goals in sales, productivity, and service by utilizing Coach selling skills, and Coach Service training. You will responsible for meeting personal sales and productivity goals, and delivering service that meets or exceeds expectations. You will represent Coach to the consumer, act as an ambassador of the brand, and ensure customers’ needs are consistently exceeded.

PROFILE

The Successful Candidate Will Demonstrate The Following Proficiencies

• Understand how individual productivity impacts the store;
• Behave like a brand ambassador;
• Model sales behaviours taught in company sales training programs;
• Maintain high energy on the sales floor;
• Consistently achieve sales goals;
• Able to work with multiple customers simultaneously;
• Consistently anticipate and meet customers’ needs;
• Service all customers according to the Coach Approach standards;
• Participate as a team member and encourage team to meet and exceed performance standards;
• Champion company initiatives and supports management decisions;
• Demonstrate professional ethics.

Further Requirements

• Very good English proficiency (essential);
• Previous experience in a retail service environment (essential);
• Background in working in luxury retail (desirable);
• The ability to communicate effectively with customers and staff and manoeuvre the sales floor.

Coach is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant’s or employee’s qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. Visit Coach at

Seniority level

Seniority level

Entry level

Employment type

Employment type

Full-time

Job function

Job function

Sales and Business Development

Retail Apparel and Fashion, Manufacturing, and Retail

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