Sales Associate I - CE ES Castellana (40 Hours)

Tapestry, Inc.; Madrid; Presencial; EUR 30.000 - 50.000; Jornada completa

Descripción de la vacante

An established industry player in luxury accessories is seeking a Sales Associate to join their dynamic team in Madrid. In this role, you will leverage your sales skills and customer service expertise to meet and exceed personal sales goals while embodying the brand's spirit. You will be responsible for delivering an exceptional shopping experience, ensuring that customers' needs are consistently met, and actively participating in a collaborative team environment. If you are passionate about luxury retail and thrive in a fast-paced setting, this opportunity offers a chance to grow in a supportive and innovative atmosphere.

Formación

• Strong sales skills and ability to meet personal sales goals.
• Experience in retail and luxury environments is essential.

Responsabilidades

• Contribute to achieving store goals in sales and productivity.
• Deliver exceptional customer service and act as a brand ambassador.

Conocimientos

Sales Skills

Customer Service

Communication Skills

Teamwork

Brand Ambassadorship

Educación

Experience in Retail Service Environment

Background in Luxury Retail

Descripción del empleo

Coach

Madrid, M, ES

Coach is a leading design house of modern luxury accessories and lifestyle collections, with a long-standing reputation built on quality craftsmanship. Defined by a free-spirited, all-American attitude, the brand approaches design with a modern vision, reimagining luxury for today with an authenticity and innovation that is uniquely Coach. All over the world, the Coach name is synonymous with effortless New York style.

Coach is part of the Tapestry portfolio – a global house of brands powered by optimism, innovation, and inclusivity.

SALES ASSOCIATE

Primary Purpose

The Sales Associate contributes to achieving store goals in sales, productivity, and service by utilizing Coach selling skills and Coach Service training. You will be responsible for meeting personal sales and productivity goals and delivering service that meets or exceeds expectations. You will represent Coach to the consumer, act as an ambassador of the brand, and ensure customers’ needs are consistently exceeded.

PROFILE

The successful candidate will demonstrate the following proficiencies:

• Understand how individual productivity impacts the store;
• Behave like a brand ambassador;
• Model sales behaviours taught in company sales training programs;
• Maintain high energy on the sales floor;
• Consistently achieve sales goals;
• Able to work with multiple customers simultaneously;
• Consistently anticipate and meet customers’ needs;
• Service all customers according to the Coach Approach standards;
• Participate as a team member and encourage team to meet and exceed performance standards;
• Champion company initiatives and supports management decisions;
• Demonstrate professional ethics.

Further requirements:

• Very good English proficiency (essential);
• Previous experience in a retail service environment (essential);
• Background in working in luxury retail (desirable);
• The ability to communicate effectively with customers and staff and manoeuvre the sales floor.

Coach is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant’s or employee’s qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law.