Sales Associate

Versace; Sevilla; Presencial; EUR 25.000 - 35.000; Jornada completa

Descripción de la vacante

A luxury fashion retailer in Sevilla is seeking a Sales Associate to enhance customer relationships and maximize sales. You'll ensure operational excellence and maintain store standards while delivering an unparalleled shopping experience. Ideal candidates have 2+ years of retail experience, excellent customer service and communication skills. Competitive salary and a chance to work in a vibrant team environment.

Formación

• 2+ years’ experience in retail, luxury experience preferred.
• Strong computer skills including retail sales systems and basic office software.

Responsabilidades

• Build relationships with customers to maximize sales opportunities.
• Maintain store standards and deliver top-notch customer service.
• Ensure effective stock management and operational compliance.

Conocimientos

Retail sales experience

Customer service skills

Communication skills

Herramientas

Retail sales systems

Microsoft Word

Microsoft Excel

Descripción del empleo

What You Will Do

The Sales Associate will join our team reporting to the Store Manager. You will build relationships with customers and maximize sales opportunities, while maintaining store standards in terms of image, product, and operations, and delivering the Versace customer experience.

Business Development & Client Management

1. Partner with management team to strategically achieve sales targets
2. Strive to always increase brand and product knowledge
3. Master selling skills to satisfy customer needs
4. Take action to maximize sales opportunities across all categories
5. Embrace and promote our Retail Excellence Program with both clients and staff
6. Build strong partnerships with clients, peers, and management through effective communication
7. Ensure superlative customer service standards to meet customer expectations
8. Act as brand ambassador to build relationships with new customers and VIP clientele
9. Deliver the ultimate Versace experience to increase customer loyalty
10. Drive results through delivering an elevated customer experience both during and after sale service
11. Capture customer data consistently and proactively take actions to maintain long-term relationships
12. Participate in the organization of in-store & promotional events
13. Implement and manage the boutique’s community outreach programs to maintain active social relationships with clients

Operations

1. Ensure stock and backroom are effectively managed and operational duties are met (goods receiving, transferring, stock take, stock arrangement, reporting, etc.)
2. Remain compliant with operational and company policies and procedures
3. Maintain store presentation and visual merchandising standards according to company directives and participate in VM set-up

You’ll Need To Have

• 2+ years’ experience in retail – luxury experience preferred
• Computer skills including operation of retail sales systems, Word, Excel, and email

We’d Love To See

• An entrepreneur with the ability to drive results
• Well connected with a strong ability to engage
• Elevated customer service skills
• A true fashion expert with a passion for sales
• Exceptional verbal and written communication skills
• A positive, outgoing, high-energy personality able to thrive within a high-paced environment

At Capri, we are committed to creating a diverse and inclusive workplace, inspiring change and growth within each other. We are proud to be an equal opportunity employer, welcoming applicants regardless of age, sex, sexual orientation, gender identity, race, ethnicity, disability, or other protected characteristics.

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