Sales Assistant Seasonal - Ibiza

Golden Goose; Ibiza; Presencial; EUR 24.000 - 30.000; Jornada completa

Descripción de la vacante

A leading luxury brand seeks a passionate Sales Assistant (Style Maker) to enhance customer experience in Ibiza. This role involves engaging clients, crafting personalized looks, and achieving high satisfaction through exceptional service and good product knowledge. You will thrive in a fast-paced environment, embracing digital tools to foster relationships and uphold store standards.

Formación

• Fluency in English and Spanish required.
• 1-3 years experience in luxury retail preferred.
• Self-motivated with a positive attitude.

Responsabilidades

• Assist customers in creating their ideal look.
• Engage in the sales process with product insights.
• Maintain visual display and store standards.

Conocimientos

Customer Focus

Interpersonal Skills

Communication Skills

Presentation Skills

Sales Techniques

Self-motivation

Herramientas

Golden App

Sales Force

Xstore

Stealth

Descripción del empleo

We are looking for a passionate talent to build our customer experience.

Mission

The Sales Assistant (Style Maker) introduces the client to the Golden world, explaining the heritage and the values of the Brand. The Sales Assistant (Style Maker) is dedicated to crafting a complete and personalized Golden total look for the clients, capturing their dreams and reflecting their personality. This role is pivotal in achieving high levels of client satisfaction through a Golden narrative, an exceptional service and by fostering enduring relationships.

Essential duties and responsibilities

• Assist customers in expressing their personality through their ideal dream look, playing a pivotal role in achieving the store's business objectives, customer satisfaction, and overall store success.
• Engage actively in the sales process by providing comprehensive product insights, recommending additional items, and implementing up-selling and cross-selling strategies.
• Cultivate and sustain positive customer relationships by making the clients feel relevant in the Golden Family, embracing omnichannel practices, leveraging digital tools and communication methods to ensure that customers receive updates, recommendations, and personalized offers.
• Actively contribute to the overall store presentation, maintaining appropriate visual display and store standards, and ensuring that products are showcased accordingly with the brand's image and standards.
• Assist with store operational procedures, including opening/closing, inventory management, and maintaining compliance with GDPR and health & safety standards
• Utilize IT and digital tools effectively to enhance business processes and customer engagement (Golden App, Sales Force, Xstore, Stealth)

Key requirements

• Fluency in English and Spanish, other language is a plus
• Minimum 1-3 years of relevant experience in luxury retail
• Self-motivation with positive attitude and professional selling techniques
• Good customers focus with strong presentation, interpersonal and communication skills
• Ability to monitor, catch and understand the most relevant industry trends and good understanding of local market (online and offline)
• Flexibility to adapt to the evolving needs of the business and our customers
• Strong team player

Location: Ibiza

We are an equal opportunity employer and passionately believe that our strength lies in people youniqueness We encourage applications from individuals of all backgrounds, experiences and perspectives. Because people are at the heart of everything we do.