SALES ASSISTANT Sales & Marketing · ABRERA - Spain ·

DOGA SA; Abrera; Presencial; EUR 25.000 - 35.000; Jornada completa

Descripción de la vacante

An established industry player is seeking a proactive Sales Assistant to join their dynamic team. This role involves supporting customer relations, managing orders, and ensuring efficient operations within the sales department. With a strong emphasis on customer satisfaction, you'll be the first point of contact for inquiries and complaints. Enjoy a flexible work schedule and a hybrid work model that promotes a healthy work-life balance. This is an exciting opportunity to grow within a thriving company that values diversity and continuous improvement.

Servicios

Flexible Work Schedule

Hybrid Work Model

Customizable Benefits Package

Dynamic Team Environment

Inclusive Culture

Formación

• 3+ years in a similar role, preferably in industrial or automotive sectors.
• Advanced English is essential; Japanese is a plus.

Responsabilidades

• Provide first-level support to customers and manage inquiries.
• Maintain and update customer databases and price lists.

Conocimientos

Customer Support

Order Management

CRM Maintenance

Proficiency in Microsoft Office

SAP Knowledge

English Proficiency

Japanese Language

Educación

CFGM/S in International Trade

Administrative Management

Herramientas

SAP

Microsoft Excel

Descripción del empleo

DOGA is a growing multinational company with over 60 years of experience in the development of customized projects for various industrial sectors. With a strong focus on R&D, we established ourselves as a key player in the creation of advanced solutions by combining electronic and mechanical engineering.

We design and manufacture our own products, which allows the company to maintain full control over quality and innovation. With a global presence, we have subsidiaries in Italy, the United States, Mexico, Brazil, China, India, Morocco and Japan, and distributes its products to over 70 countries.

We are looking for a Sales Assistant, reporting directly to the Sales Manager. As a member of DOGA's Sales Team, you will support the department's operations and contribute to customer satisfaction and internal efficiency.

ESSENTIAL TASKS

• Provide first-level support to customers and prospects by registering and redirecting inquiries or complaints.
• Manage customer orders:
  • Maintain and update customer databases and price lists.
  • Review orders and ensure accurate data entry.
• Serve as a point of contact for external customers and DOGA subsidiaries:
  • Respond to inquiries, process quote requests, and provide basic technical information.
  • Assist in resolving issues such as delivery delays or payment follow-ups.
• Perform document management tasks: organize records, classify and archive documentation.
• Support opportunity and project tracking:
  • Assist in CRM maintenance and follow-up of open opportunities and GIDs.

PROFILE REQUIRED

• CFGM/S in International Trade, Administrative Management, or similar.
• Over 3 years in a similar role, preferably in the industrial or automotive sector.
• Advanced level of English is essential. Japanese is a plus.
• Knowledge of SAP.
• Proficiency in Microsoft Office, especially Excel.
• Proactive, dynamic and high capacity for work and resolution.
• Customer-orientation and focus on continuous improvement.

WHAT WE OFFER

• Join a Thriving Company: Work for a rapidly growing and strategically positioned company.
• Flexible Work Schedule: Enjoy flexible working hours and the option for a Friday afternoon off.
• Hybrid Work Model: Experience a hybrid work environment that combines office and remote work.
• Customizable Benefits Package: Take advantage of a flexible payment plan that includes options such as kindergarten support, education benefits, transport allowances, gourmet vouchers, or medical insurance.
• Dynamic Team Environment: Collaborate in active work environment alongside a team of highly qualified and dedicated professionals.
• Inclusive Culture: Thrive in an inclusive culture that values diversity, where all individuals, regardless of background, gender, sexual orientation, abilities, or gender identity, feel respected and valued.

If you are interested in joining our DOGA team, do not hesitate to apply. We will be happy to talk to you!