Sales Assistant - La Roca

Prada Group; Barcelona; Presencial; EUR 10.000 - 30.000; Jornada completa

Descripción de la vacante

A luxury fashion retailer in Barcelona seeks a passionate sales ambassador responsible for maximizing sales and fostering customer loyalty. You will create exceptional in-store experiences, maintain client relationships, and engage in cross-selling to meet sales targets. Knowledge in fashion and strong communication skills are essential for success in this role.

Formación

• Fluent spoken in English is expected.
• Experience of building a long-lasting relationship with clients.
• Ability to work in team as well as alone.

Responsabilidades

• Welcome and serve the customer providing an excellent in-store experience.
• Maintain and develop client relationships through an individual approach.
• Engage in cross selling to maximize sales opportunities.
• Ensure to be up-to-date with fashion trends and competitors.
• Deal effectively with customer complaints.
• Maintain high standard shop floor and visual display.

Conocimientos

Fluent spoken English

Passion for human relations and sales

Problem solving

Excellent communication skills

Interpersonal skills

Descripción del empleo

OUR PURPOSE

To be the “ambassador” who conveys the Brand’ philosophy and values. As such, to be responsible to maximize the sales performance by fostering the relationship with the customers and developing their Brand loyalty, providing a unique experience in our store and guiding the client into our world.

RESPONSIBILITIES

• Welcome and serve the customer providing an excellent in-store experience at all times.
• Maintain and develop client relationships through an individual approach
• Be proactively engaged in cross selling with all Departments and maximizes sales opportunity in order to achieve individual sales target and KPIs.
• Ensure to be up-to-date knowing fashion trends and competitors.
• Prove Brand and product knowledge.
• Deal effectively with customer complaints by liaising with the line manager when necessary.
• Ensure and maintain the shop floor and visual display high standard, complying with Company operational guidelines and stock procedures.
• Contribute to ensure a high level of security and is attentive to prevent product thefts.

KNOWLEDGE AND SKILLS

Fluent spoken in English is expected

Passion for human relations and sales

Problem solving, curiosity and interest in luxury / fashion, art and design

Experience of building a long-lasting relationship with clients

Being able to work in team as well as alone

Excellent communication and interpersonal skills