Sales Assistant - fijo-discontinuo - Barcelona

Golden Goose; Barcelona; On-site; EUR 25,000 - 27,000; Part time

Job summary

Golden Goose is seeking a Sales Assistant (Style Maker) in Barcelona to build exceptional customer experiences. You will introduce clients to the Golden world, craft complete and personalized looks, and reflect the brand's heritage and values.

You will engage customers with product insights, nurture relationships, and drive omnichannel interactions while maintaining store standards and GDPR compliance. Fluency in Spanish and English and 1–3 years in luxury retail are required.

Qualifications

• Fluency in Spanish and English is required.
• Minimum 1–3 years of experience in luxury retail.
• Strong selling techniques and customer focus are essential.

Responsibilities

• Assist clients in expressing their personality through dream looks.
• Provide product insights and upsell/cross-sell where appropriate.
• Maintain brand image through presentation and store standards.

Skills

Fluency in Spanish

Fluency in English

Customer service

Sales techniques

Team player

Tools

Golden App

Sales Force

Xstore

Stealth

Job description

Golden Goose is a journey of love and authenticity, leading you to embrace your true self, where tradition and innovation merge into timeless, one-of-a-kind creations.

DESCRIPTION

We are looking for a passionate talent to build our customer experience.

MISSION

The Sales Assistant (Style Maker) introduces the client to the Golden world, explaining the heritage and the values of the Brand. The Sales Assistant (Style Maker) is dedicated to crafting a complete and personalized Golden total look for the clients, capturing their dreams and reflecting their personality. This role is pivotal in achieving high levels of client satisfaction through a Golden narrative, an exceptional service and by fostering enduring relationships.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Assist customers in expressing their personality trough their ideal dream looks, playing a pivotal role in achieving the store's business objectives, customer satisfaction, and overall store success.
• Engage actively in the sales process by providing comprehensive product insights, recommending additional items, and implementing up-selling and cross-selling strategies.
• Cultivate and sustain positive customer relationships by making the clients feel relevant in the Golden Family, embracing omnichannel practices, leveraging digital tools and communication methods to ensure that customers receive updates, recommendations, and personalized offers.
• Actively contribute to the overall store presentation, maintaining appropriate visual display and store standards, and ensuring that products are displayed accordingly with the brand's image and standards.
• Assist with store operational procedures, including opening/closing, inventory management, and maintaining compliance with GDPR and health & safety standards
• Utilize IT and digital tools effectively to enhance business processes and customer engagement (Golden App, Sales Force, Xstore, Stealth).

KEY REQUIREMENTS

• Fluency in Spanish and English. Additional language knowledge will be considered as a plus, reflecting our commitment to a diverse and inclusive workforce
• Minimum 1-3 years of relevant experience in luxury retail
• Self-motivation with positive attitude and professional selling techniques
• Good customers focus with strong presentation, interpersonal and communication skills
• Ability to monitor, catch and understand the most relevant industry trends and good understanding of local market (online and offline)
• Flexibility to adapt to the evolving needs of the business and our customers
• Strong team player

Location: Barcelona

Contract: fijo-discontinuo

Salary Range: 25.000€ - 27.000€ RAL

We are an equal opportunity employer and passionately believe that our strength lies in people youniqueness We encourage applications from individuals of all backgrounds, experiences and perspectives.Because people are at the heart of everything we do.

In alignment with our dedication to equity and EU Pay Transparency Directive, we ensure a non-discriminatory recruitment process based on objective, gender-neutral criteria.

We focus entirely on equal pay for work of equal value, and we strictly do not request salary history from our applicants.