Sales Ambassador (Part Time 30 Hours) - Marc Jacobs - ECI Marbella

Marc Jacobs; Marbella; Presencial; EUR 25.000 - 35.000; Jornada completa

Descripción de la vacante

A prestigious fashion brand is seeking a Sales Ambassador for their Marbella store. This role involves providing exceptional customer service, building client relationships, and adhering to brand standards. Candidates should have a minimum of 2 years’ experience in luxury sales and be fluent in English and Spanish. This position is perfect for fashion enthusiasts committed to enhancing client experiences.

Formación

• Minimum of 2 years' experience in sales.
• Experience in selling Ready to Wear (RTW) and Luxury Goods (LG).
• Strong understanding of retail KPIs.

Responsabilidades

• Excite and install passion for the brand.
• Enhance customer service standards in store.
• Build and maintain client relationships.

Conocimientos

Sales expertise in a luxury high fashion environment

Excellent customer relationship skills

Passion for fashion

Bilingual in Spanish and English

Descripción del empleo

Overview

Marc Jacobs International, powered by the creative genius of Marc Jacobs, seeks a Sales Ambassador to join the team based in ECI Marbella.

As a Sales Ambassador for our ECI Marbella store, you will be an Ambassador of the brand, effectively providing a great customer journey by building and maintaining loyal clients to maximise profitability and productivity.

Responsibilities

Brand Ambassador

• Excite and install passion and pride for the brand.
• Embody the brand image for customers and the store team and have a strong understanding of the brand DNA.
• Lead by example and demonstrate role model behaviour that is always representative of the brand adhering to the dress codes and appearance guidelines.

General Store VM/ Client Management

• Reflect the visual merchandising guidelines promoting the brand image.
• Enhance customer service standards in store to ensure the best client journey.

Sales/ Business Monitoring

• Welcome all clients to ensure they feel comfortable in the environment and educate them about the brand.
• Build and maintain a relationship with them.
• Introduce additional complementary products targeted to your client and share product knowledge to drive sales and achieve targets.
• Process the sale in a confident and professional manner.
• Gather the client’s CRM details to enlarge your client book.
• Drive your product knowledge by keeping up to date with fashion trends.
• Update yourself on all product lines through research.
• Ensure all Company policies and procedures are attended.
• Support control and management of stock.

Profile

• A minimum of 2 years’ experience in sales in a luxury, high fashion environment
• Experience in selling RTW / LG
• Passion for fashion and sales
• A commitment to achieving and exceeding targets whilst focusing on the client’s needs and experience
• Excellent personal presentation – a Marc Jacobs Brand Ambassador
• Understanding of Retail KPIs
• A fluent level in Spanish and English is essential and additional languages are an advantage