Sales Agent - GERMAN SPEAKER

Costa Crociere S.p.A.; Cantabria; Presencial; EUR 25.000 - 35.000; Jornada completa

Descripción de la vacante

Join a vibrant and multicultural team at a leading cruise operator, where your passion for customer service will shine. In this exciting role, you'll convert leads into sales, manage multichannel interactions, and be the face of a renowned brand. Enjoy a full-time permanent contract with competitive salary, unlimited bonuses, and unique perks including professional development opportunities and free cruises for you and your family. Experience a dynamic work environment at Torre MAPFRE, where innovation meets sustainability, and every day is an opportunity to make a difference in the world of cruising.

Servicios

Restaurant tickets

Relocation support

Discounts within the Torre MAPFRE community

Opportunity to work on a ship for a week

Flexible work arrangements

Free after-work activities

Professional development opportunities

Two free cruises per year for employees and families

Formación

• Fluent in German with excellent grammar and spelling skills.
• Solid sales background and customer-facing experience are advantageous.

Responsabilidades

• Convert leads into sales by building trusting relationships with customers.
• Manage multichannel active interactions to meet productivity goals.

Conocimientos

Fluent in German

Proficiency in English or Spanish

Sales background

Customer-facing experience

Multi-channel customer support

Strong communication skills

Goal-oriented mindset

Descripción del empleo

Job Description: Cruise Expert at Costa Crociere

Imagine working in a vibrant, multicultural hub where happiness meets professionalism against the stunning backdrop of Barcelona's Torre MAPFRE, nestled right by the beach and overlooking the sea. This is the Costa Customer Hub - a workplace that goes beyond the ordinary.

Who We Are:

Costa Crociere is part of Carnival Corporation, the world's number one touristic operator, and it is the largest Italian travel group and Europe’s number one cruise operator with 70 years of tradition.

We offer a positive, diverse, stimulating, and intercultural environment where respecting colleagues and guests, as well as communities, is our top priority. We believe in open communication, transparency, and continuous development through experimentation, cooperation, and inclusion. Our goal is to encourage everyone to give their best and take responsibility.

As leaders in sustainable cruising, we are committed to responsible innovation and accelerating our sustainable fleet initiatives. Costa has been focused on ecological transition, introducing sustainable technologies and smart solutions, including LNG, with the aim of achieving zero emissions over time.

Your Responsibilities:

• Convert leads into sales by building trusting relationships with customers.
• Manage multichannel active interactions to meet productivity goals aligned with company objectives.
• Serve as the first ambassador of Costa, promoting our brand to create memorable holiday experiences for our guests.

We value and actively promote Diversity, Equity, and Inclusion (DEI). Our hiring practices reflect our commitment to building a diverse team with varied backgrounds and perspectives.

Qualifications:

• Fluent in German with excellent grammar and spelling skills, both spoken and written.
• Proficiency in English or Spanish is highly valued.
• Solid sales background and customer-facing experience in B2B or B2C are advantageous.
• Experience in multi-channel customer support, strong communication skills, and goal-oriented mindset are preferred.
• Motivated self-starters ready to contribute to a dynamic environment.

What We Offer:

• Full-time permanent contract from day one with a competitive salary and unlimited sales bonuses.
• Benefits including restaurant tickets, relocation support (for Europe), and discounts within the Torre MAPFRE community.
• Inspiring office environment at Torre MAPFRE, near the beach.
• Opportunity to experience working on a ship for a week, all expenses paid.
• Flexible work arrangements, including work from home options.
• Free after-work activities such as Yoga, CrossFit, and team drinks.
• Professional development opportunities and two free cruises per year for employees and their families.

Join us for an incredible journey where work meets passion and success meets fulfillment. Are you ready to set sail?

Costa Crociere S.p.A is an equal employment opportunity employer. We do not discriminate based on sex, race, color, national origin, religion, sexual orientation, gender identity or expression, age, marital status, or disability, in accordance with applicable laws.