The Sales Account Executive is responsible for developing new business relationships, in this instance specifically with clients principally in the Travel & Tourism sector, and serving as the first level of support to prospective and existing clients. The role will be a split of approximately 50% of the time farming (managing and growing existing accounts) and 50% of the time hunting (full sales cycle from prospection to onboarding of new clients and consequent ongoing account management of these accounts).
Main responsibilities:
- Develop an effective understanding of the capability, benefits and competitive advantages of TransPerfect’s services.
- Manage and lead regional business development activities to drive new revenue.
- Research and understand all industries that TransPerfect markets to including industry leaders, current events and any other pertinent data.
- Develop prospective clients through several strategies including internet research, trade show lists, referrals, various professional directories and personal investigation.
- Foster and close new clients through referrals, cold calling, networking, and other means (tradeshows, regional organizations, etc.).
- Formulate sales plan to achieve monthly, quarterly, and annual sales targets.
- Present TransPerfect’s solutions via one-on-one, group, online and in-person meetings.
- Creatively problem solve to improve current new business development strategy within assigned regional market and vertical industry.
- Negotiate rates and deadlines with prospective and current clients.
- Educate prospective and existing clients regarding the translation process, including rates, justification for turnaround time and competitors’ information.
- Develop a regional / national account strategy as well as program level strategies to achieve the stated revenue and margin goals.
- Effectively grow existing high-level customer relationships within clients.
- Complete all other tasks that are deemed appropriate for the role and assigned by the manager / supervisor.
Essential skills and experience required:
- Minimum Bachelor’s Degree or its equivalent.
- Native level of Spanish with superior written and spoken communication skills in English.
- Strong interpersonal skills with the ability to build and maintain relationships both with clients and internal teams.
- 2-4 years´ professional experience in a B2B sales environment managing the full sales cycle from lead generation to closing deals.
- Motivated with a proactive attitude and the ability to work independently and take ownership.
- Results-driven, comfortable working to targets and KPIs with a proven track record of meeting or exceeding sales objectives in previous roles.
- Good attention to detail and analytical skills needed to project revenues, monitor budgets and other necessary calculations.
- Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook).
- Interest in Strategic Business Development and / or Client Services / Account Management as a long-term career path.
- Most importantly, the ideal candidate must demonstrate ability to multitask in a fast-paced environment, work well with people from a variety of different backgrounds and cultures, build strategic relationships with clients and co-workers, work as part of a team, take active measures to solve problems and commit to a high level of service.
Desired skills and experience:
- Professional experience working within a corporate role for clients within the Travel & Tourism sector.
- Professional working proficiency in additional languages.