Sabre GDS Specialist - AI Travel Innovation

Acai Travel; Madrid; Presencial; EUR 30.000 - 60.000; Jornada completa

Descripción de la vacante

An innovative startup is on the lookout for a skilled Travel Agent to join their team as an In-House GDS Specialist. This role is pivotal in connecting traditional travel booking with cutting-edge AI technologies, enhancing the travel industry through impactful solutions. The ideal candidate will possess deep expertise in the Sabre GDS system and a passion for travel technology. You will collaborate closely with talented professionals, ensuring the quality and reliability of products that transform travel agency operations. If you're ready to shape the future of travel booking solutions, this opportunity is for you!

Servicios

Free drinks (coffee, tea, beer)

Competitive salary plus equity

Health & Life Insurance

Formación

• Extensive experience with Sabre GDS in Cryptic mode, Graphic mode knowledge preferred.
• Strong background in travel bookings, understanding the end-to-end process.

Responsabilidades

• Collaborate with Product Managers and Engineers to enhance travel booking tools.
• Ensure product accuracy and reliability through quality assurance processes.

Conocimientos

Sabre GDS

NDC Knowledge

OTA Experience

CRM Proficiency

Travel Industry Knowledge

Detail-Oriented

Effective Communication

Tech-Savvy Mindset

Herramientas

Zendesk

Genesys

Kustomer

Descripción del empleo

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About Acai Travel

Acai Travel is revolutionizing the travel industry with AI-driven solutions, targeting the core challenges faced by travel agencies and related businesses. We're a fast-growing startup in the seed stage with ~$4M in funding, backed by industry veterans. Our mission is to empower travel agencies with cutting-edge technology, simplifying and enhancing their operations.

About The Job

We're seeking an experienced Travel Agent with deep expertise in the Sabre GDS system to join our team as an In-House GDS Specialist. If you're passionate about travel technology and excited about the idea of shaping the future of travel booking solutions, we'd love to hear from you!

Experience: Highly skilled in Sabre GDS (cryptic mandatory, graphic desirable), with a strong focus on leisure itineraries. Corporate travel background a plus.

Company: Fast-growing, VC-funded B2B AI SaaS startup

Role: Connect traditional travel booking with AI technologies, collaborating with Product and Engineering.

Requirements: Legal work authorization in Barcelona required.

What You’ll Do At Acai

1. Sabre GDS Expertise: Collaborate closely with our Product Managers and Engineers to bring your extensive knowledge of the Sabre GDS system to the forefront of our LLM-powered products. Your insights will be crucial in designing tools that travel agencies love.
2. Quality Assurance: Play a key role in ensuring the accuracy and reliability of our products. You'll manually validate responses from our LLMs, ensuring that our solutions deliver high-quality results that meet the complex needs of travel professionals.
3. Industry Insights: Act as our in-house expert on the intricacies of travel bookings. You'll apply your deep travel industry expertise to develop cutting-edge AI solutions.
4. Bridge the Gap: Serve as the bridge between traditional travel booking methods and cutting-edge AI technology. Your experience will guide the development of innovative tools that streamline travel agency operations.
5. Innovation Focus: Embrace a new challenge by moving beyond traditional travel agent tasks. This role offers an exciting opportunity to shape the future of travel technology and make a lasting impact on the industry.

What We’re Looking For

1. Sabre GDS Mastery: Extensive experience with the Sabre GDS system, particularly in Cryptic mode; Graphic mode knowledge is preferred.
2. NDC Knowledge: A strong understanding of New Distribution Capability (NDC) is a huge plus.
3. OTA Experience: Proven experience working in an OTA.
4. CRM Proficiency: Experience working with CRM systems such as Zendesk, Genesys, Kustomer, or similar platforms.
5. Travel Industry Guru: Strong background in travel bookings, with deep knowledge of the end-to-end process, from itinerary searches to cancellations and refunds.
6. Diverse Travel Expertise: Proficiency in leisure travel; corporate travel sectors is a plus. You understand the unique requirements and processes for each type of booking.
7. Tech-Savvy Mindset: While you're an expert in traditional travel tools, you're excited about transitioning into the AI and tech industry. You're eager to collaborate with engineers and product teams to shape the future of travel solutions.
8. Detail-Oriented: A meticulous approach to Quality Assurance, ensuring that our products meet the highest standards of accuracy and reliability.
9. Effective Communicator: Ability to clearly communicate complex travel concepts to technical and non-technical team members in English.
10. Travelfusion Knowledge: Experience with Travelfusion is a plus.

What We Offer

1. Impactful Work: Be at the forefront of revolutionizing the travel industry by helping build AI-driven tools that will be used by travel agencies worldwide.
2. Collaborative Environment: Work closely with a talented team of engineers, product managers, and industry veterans in a dynamic, startup setting.
3. Perks: Enjoy free drinks (coffee, tea, beer) in our vibrant co-working space near Sagrada Familia, Barcelona.
4. Compensation: Competitive salary plus equity, giving you a stake in the company's success.

Health & Life Insurance

Location: We’re a hands-on team that values in-person collaboration. Our office is a dynamic startup environment where your expertise will directly influence the products we build. We’re currently only considering candidates based in Barcelona with legal work authorization. Unfortunately, at this stage, we cannot provide visa support.