S1 - IT Technician with a degree of disability (33%)

IREC - Institut de Recerca en Energia de Catalunya; Barcelona; Presencial; EUR 45.000 - 65.000; Tempo integral

Resumo da vaga

IREC - Institut de Recerca en Energia de Catalunya in Barcelona seeks an experienced IT systems technician to manage user support, domain joins, and virtualized environments.

You will work with VSphere, ESXi, Proxmox, Fortinet firewalls, Jira Service Management, and collaborate with a small team to design a career plan and provide reliable IT services.

Qualificações

• 10+ years of experience in user support, in-person and remote.
• Experience as IT systems technician and help desk specialist.
• Administration of systems (Windows and Linux).
• Proven ability to join computers to the domain and manage tickets.

Responsabilidades

• Manage virtual environments (VSphere, ESXi, Proxmox).
• Administer networks: firewalls, switches, Fortinet Access Points.
• Provide end-user support and incident resolution, both on-site and remote.
• Maintain asset inventory and track tickets in Jira Service Management.

Conhecimentos

VMware vSphere/ESXi

Proxmox

Fortinet

Firewall administration

User management

Jira Service Management

Windows/Linux administration

Domain join & IT help desk

EDR security monitoring

English, Catalan, Spanish

Formação

CFGS in Networked Computer Systems Administration

Ferramentas

Jira Service Management

Descrição da vaga

You will be part of a team of four people where you will have the opportunity to grow in your professional career by acquiring knowledge and managing environments/technologies in:

• Managing virtual environments with VSphere, ESXI,PROXMOX
• Administration of Firewalls, switches, and FortinetAccess Points

We will designa career plan tailored to the needs of the center, while also considering your motivations and professional perspective.

If you are a curiousperson, eager to learn, bring new ideasto the team, have good communication skills,and enjoy interacting with users, don't hesitate, we are looking for you.

Qualifications and experience required:

• Be in possession of a 33% disability certificate
• Advanced Vocational Training(CFGS) in NetworkedComputer Systems Administration or similar.
• At least 10 years of experience in user support,both in-person and remotely
• Experience performing the duties of an IT systems technician and help desk specialist, such as joining computers to the domain, user management, application installation, troubleshooting user computer issues, managing computer inventory, and tracking tickets in the Jira Service Management tool.
• Administration and implementation of systems (WindowsXP, 7, 10, 11, WindowsServer, Linux).
• Administration and implementation of virtual environments with VSphere, ESXI,PROXMOX.
• Security incident resolution and monitoring in the EDR solution.
• Administrative tasks related to the control of loanedmaterials and signinginternal documentation
• Conversational and written proficiency in English,Catalan, and Spanis

Preferred:

• Knowledge of Microsoft Azure and Microsoft 365
• Management of security policies, creation of rules, VLANs, updates of Fortinet Firewalls, switches, access points, and control in FortiManager

Personal skills:

• Stress management skills
• Pleasant personality when interacting with users
• Reasoning skills for incident resolution
• Eagerness to learn

Offer of job position:

Salaries will be paid in accordance with IREC’s salary policy, dependingon the candidate’s qualification and professional experience.