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Client:
Teleperformance Spain
Location:
Barcelona, Spain
Job Category:
Other
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EU work permit required:
Yes
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Job Views:
2
Posted:
27.04.2025
Expiry Date:
11.06.2025
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Job Description:
Join our dynamic team at TP Spain in vibrant Barcelona and work on an exciting project with Digital Marketing Ads — a game-changing tool for businesses everywhere! This role is tailored for individuals who can navigate the complexities of the Russian market, targeting companies with high potential and a tech-focused environment.
Responsibilities:
- Make outbound customer calls to promote and sell services.
- Create, maintain, and update a customer database with complete information.
- Consolidate and build the customer base.
- Record outbound call history and customer responses in detail.
- Monitor competitors’ products or services and develop selling strategies.
- Handle customer needs and inquiries.
Requirements
- Language Skills: native or advanced level of Russian. Good level of English (oral and written).
- Experience: 14 months sales experience and customer interaction. Ability to learn and adapt quickly.
- Able to perform tasks independently with some supervision.
- CRM Skills: proficient CRM experience, comfortable with using CRM software to track customer interactions and assist in sales processes.
- Communication Skills: solid communication skills, able to convey messages clearly, participate in meaningful conversations, and contribute to team efforts.
- Business Acumen: solid business acumen, able to understand business principles and contribute to operational improvements.
- Personal Skills: Proactive and motivated. A customer-oriented team player.
Specialized Skills for the Russian Market:
- Russian Market Knowledge:
- Understanding of the Russian business culture.
- Knowledge of regional differences within Russia, recognizing the particularities of each area to tailor sales strategies.
- Familiarity with the key sectors of the Russian economy, identifying business opportunities and understanding the specific needs of each industry.
- Russian Communication:
- Ability to communicate with Russian professionals, both in formal and informal settings, adapting the communication style to the context and the interlocutor.
- Understanding of the nuances of Russian business language, using appropriate terminology and avoiding cultural misunderstandings
- Russian Legal Knowledge:
- Basic knowledge of Russian business regulations and data privacy laws.
What we offer:
- Full-time position (39 hours/week)
- This is a Hybrid working model in Barcelona.
- Referral Program: Bring a Friend and get a Referral fee (up to 2.000€ depending on the language/project)
- Relocation support
- Intense specific sales training.
- A permanent presence of coaches who will facilitate your personal and professional development
- Established career path to grow within the project
- Continuous training and certifications within Google products
- Bi-weekly, monthly or quarterly contests
- Employment with the world's largest provider of contact center services
- Excellent work environment, great colleagues, social arrangements and personal development
- Dynamic business casual environment with colleagues of all ages gathered in a highly-motivated team
- Office location surrounded by the sea (World Trade Center, Barcelona, Spain).
If you possess customer-centric skills, a talent for sales, and excel in a dynamic environment, apply now to join our team and make a significant impact in the Russian market!