RUNNER (INGLÉS) + alojamiento

BohoClub; Marbella; Presencial; EUR 30.000 - 50.000; Jornada completa

Descripción de la vacante

BohoClub, un restaurant à Marbella, recrute un Runner passionné pour offrir un service exceptionnel. Avec une solide expérience en hôtellerie et une maîtrise de l'anglais et de l'espagnol, le candidat contribuera à enrichir l'expérience client. Un contrat à long terme est proposé, avec des horaires approuvés et des avantages attrayants.

Servicios

Environnement de travail agréable

Plan de développement professionnel

Charges de service et pourboires

Formación

• Requis : Anglais et espagnol à un niveau professionnel.
• Expérience minimum de 2 ans en service.
• Capacité à travailler de manière proactive.

Responsabilidades

• Assurer un service client irréprochable selon les normes établies.
• Collaborer dans la formation de nouveaux membres de l'équipe.
• Développer des relations avec les clients clés.

Conocimientos

Service client

Communication

Gestion des allergènes

Educación

Éducation en hôtellerie / tourisme

Descripción del empleo

**We are hiring! Runner**. Job Title: Runner Restaurant (Kitchen and chillout). **Reports to: Restaurant Manager**. **Responsible for: Developing an excellent customer service**. . Job Requirements:. - Education in: Hospitality/ Turism. - Experience: Minimum 2 years. - Languages: English: Professional Level / Spanish: Professional Level. . Other languages are highly valued (French, German, Russian, Arabic). . **Principle scope and purpose of job:**. Together with the team, work in a proactive and passionate way to develop a sustainable business. Deliver outstanding and personalized service to our customers, in line with the vision and values of Boho Club. Bring an excellent experience to customers. To participate in the development of the department and restaurant with the Management Team. . **Key tasks as follows:**. **Guest/Operation**. Ensuring the set standards and expectations are maintained on the highest personal level. Ensure a safe working environment is achieved in line with laid out restaurant procedures and policies. Deliver food orders from the kitchen to customers’ tables rapidly and accurately. Guarantee the correct assembly and disassembly of the range. Be able to recommend and adapt the courses to the customer. Defend our menu by the full knowledge of each dish and their ingredients. Collaborate in customer service, carrying out functions of receiving, locating, advising and dismissing customers in relation to the gastronomic offer. Comply with and enforce quality, health safety and protection standards data, established by the organization. Ensure satisfaction in the customer experience by complying with quality standardsMaintaining the standards in terms of allergens. . Be able to recommend alternatives and solutions taking care of customer allergies. Ensure food is served in accordance with safety standards (e.g. proper temperature). Review customers procedures and update accordingly. . **Financial**. Ensure that every table receive the correct bill and do the payment before leave the restaurant. Keep in mind the pre-payment or discount reservations. Optimize, as far as possible, the waste of resources. . **People & Development**. Assist in building innovative communication tools to generate awareness of and support of Values. Develop a culture of excellence within the team. Assist in training and develop the new team members. Be part of a creating and nurturing philosophy throughout the business to ensure a great team spirit. . Sales & Marketing. Build relationships with key customers and companies to increase business levels, building profiles of these guests’ needs in order to provide outstanding service. Work with the team to develop the offers adapting it to the individual customer and market conditions. Be responsible for co-ordinating the development of the restaurant's customers profile records, especially for regular customers. Give frequent updates to the Management team of customers profilesAssist with marketing and sales events/activities on an ad hoc basis. Provide information and statistics relating to the up-selling activities realized. Be aware of and review all customer comments, both positive and negative, and where necessary advice on changes to avoid repetition. . Other. This Job Description serves as a guide and may be changed in the light of changing business needs. . We are offering:. - Long term contract. - Training and professional development plan. - High emotional salary. Good working environment. - Full time. 8 hours working (without split shift). Two days off/week. - Benefits from relationships with third parties

Experiencia: Se requiere
Idiomas: Español – Avanzado. Inglés – Avanzado
Jornada: Completa
Horario: lunes a domingo
Salario: 1.900€ – 2.000€ mensual
Extras: service charge & tips
Inicio: Incorporación inmediata

Sobre BohoClub:

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