Room Service Server - Hotel Arts

HOSPITALITY CONNECTION BARCELONA SL; Barcelona; Presencial; EUR 16.000 - 22.000; Jornada completa

Descripción de la vacante

Hospitality Connection Barcelona SL seeks a personable service professional to serve food and beverages, set tables for events, and assist guests with menu choices. You will coordinate with the kitchen on order timing and dietary needs, handle payments, and ensure a clean work area throughout shifts.

Prior experience in hospitality is useful; strong communication and a professional appearance are essential to meet company standards and guest expectations.

Formación

• High school diploma or GED required.
• At least 1 year of related work experience.
• No supervisory experience required.

Responsabilidades

• Serve food courses and alcoholic beverages to guests.
• Set tables according to event type and service standards.
• Answer questions on menu selections and communicate with kitchen about timing and special requests.
• Record transactions and process payments, ensuring accuracy of checks.
• Maintain cleanliness and safety of work areas and equipment throughout shift.
• Welcome guests, anticipate needs, and provide professional, courteous service.

Conocimientos

Customer service

Food service

Alcohol service

Educación

High school diploma or GED

1 year related work experience

Descripción del empleo

Serve food courses and alcoholic beverages to guests. Set tables according to type of event and service standards. Answer questions on menu selections. Communicate with the kitchen regarding menu questions, the length of wait, re-cook orders, and product availability. Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen. Record transaction in MICROS system at time of order. Check in with guests to ensure satisfaction with each food course and/or beverages. Maintain cleanliness of work areas, china, glass, etc., throughout the day. Complete closing duties, including restocking items, turning off lights, etc. Present physical and accurate check to guest and process payment.Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and objects weighing in excess of 50 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.

Requisitos

Education: High school diploma or G.E.D. equivalent.Related Work Experience: At least 1 year of related work experience.Supervisory Experience: No supervisory experience.License or Certification: None