Rooftop General Manager

The Social Hub (B Corp); Valencia; Presencial; EUR 30.000 - 60.000; Jornada completa

Descripción de la vacante

An innovative hospitality firm is seeking a Rooftop General Manager to lead operations in a vibrant city. You'll manage the rooftop restaurant and bar, ensuring exceptional service and guest satisfaction while driving financial success. This role offers a unique opportunity to work in a dynamic environment that values creativity and individuality. If you're passionate about hospitality and enjoy leading teams, this position is perfect for you. Join a company that challenges conventions and defines the future of hospitality, while enjoying great benefits and a fun workplace culture.

Servicios

Discounts on properties

Dynamic work environment

Opportunities for growth

Fun workplace events

Formación

• 3+ years of management experience in a fast-paced restaurant or bar environment.
• Proven leadership skills and ability to inspire teams.

Responsabilidades

• Oversee daily operations of the rooftop bar and terrace.
• Engage with guests to enhance their experience and gather feedback.
• Monitor financial performance and inspire team profitability.

Conocimientos

Management Experience

Problem-Solving

Customer Engagement

Team Leadership

Financial Performance Monitoring

Communication Skills (English and Spanish)

Educación

Experience in Hospitality Management

Descripción del empleo

Your Mission Should You Choose To Accept It :

As the Rooftop General Manager, you will oversee the Rooftop operations in Barcelona, with a focus on leading our F&B services. You'll be mainly responsible for managing the Rooftop Restaurant, along with the pool bar and terrace. You will ensure exceptional service and guest satisfaction while driving the financial success of these venues.

Together with the Director of F&B, you’re responsible for running smooth TSH operations in our rooftop area. You make sure that the team provides the highest level of service, always delivering on what sets TSH apart: our guest experience.

In Case You Do Not Know Who We Are :

Known for being the rule breakers in hospitality, TSH is a fun, creative and inspiring environment where everyone can work, stay, learn and play and most importantly – be themselves. As an employer we look, act and think like a hotel, but instead we offer a lot more. Think student accommodation, long and short stay options, gyms, talks, events, rooftop bar and eat & drink escapes as well as community and coworking spaces. Located in The Netherlands, Germany, Austria, Italy, France and Spain with several new openings on the way, this hybrid hospitality concept may take root in the heart of Europe, but our plans are set for going global.

What You'll Do :

• You’ll lead by example. You’ll be visible and approachable, giving direction, and building an atmosphere of trust, professionalism, empowerment, delivering results, and fun across your department.
• You’ll oversee daily operations of the rooftop bar and terrace, ensuring efficient service and a pleasant guest experience.
• You’ll perform regular inspections of F&B preparation and presentation and maintain inventory to enhance sales.
• You’ll proactively engage with guests to personalize and enhance their experience by regularly gathering customer feedback and using data analytics to recommend improvements.
• You’ll uphold brand standards in service, attitude, F&B product presentation, and food-handling.
• You’ll monitor financial performance, including sales, expenses, and profitability, and you’ll inspire the team to achieve profitability.
• You’ll oversee the creation, maintenance, and regular updates of the beverage menu, ensuring high quality menu items.
• You’ll coordinate special events and dining experiences in collaboration with the marketing team.

Who You Are :

• You have more than 3 years of management experience in a fast-paced restaurant or bar environment (preferably a Rooftop) with proven experience in leading teams.
• You have experience with managing outlets budgets and forecasting.
• You are a true problem-solver and are not afraid to make decisions in the moment.
• You are courteous, professional, and ready with a smile for team members, guests and random strangers alike.
• You deal with stressful situations in a stress-free manner and bring calm and a sense of ‘I’ve got this’ to every situation.
• You’re a team player and work hard to inspire and guide your team members to excellence.
• You have exceptional English and Spanish communication skills, all other languages very welcome!
• You’re hard working, responsible and have a “let’s do this!” and a flexible mentality.
• You build, lead and inspire motivated, happy teams.
• You’re legally allowed to work in Spain.

What We Offer :

• The opportunity to work at a dynamic, multi-national company based in one of Europe’s most exciting cities.
• We’re not just another hotel - we’re a game-changing innovator, challenging every convention and defining the future.
• The chance to learn and grow in your role with the potential for future growth.
• Awesome discounts on all our properties in Europe and not just for you, but also for your friends and family!
• A wonderful workplace to call home - full of events, fun-loving colleagues, and of course all the other amazing salary and benefit stuff.

Who you are is how we want you to be. To us, hybrid hospitality goes across the board, from how we service our guests to how we represent ourselves. Here, everyone belongs, and we welcome people no matter their nationality, gender, age, sexual orientation, religion or culture. Your authenticity keeps our team diverse. Come as you are.