REVENUE MANAGEMENT EXECUTIVE

Melia Hotels International; Islas Baleares; Presencial; EUR 30.000 - 40.000; Jornada completa

Descripción de la vacante

A leading hotel chain seeks a Revenue Management Executive in the Islas Baleares. You will manage pricing strategy, oversee inventory, and enhance guest experiences, leveraging your analytical skills and industry knowledge. Join us and be part of a diverse, passionate team committed to creating memorable experiences.

Servicios

Flexible compensation

Exclusive discounts on products and services

Participation in loyalty program

Formación

• At least 1 year as a revenue management executive.
• Knowledge in pricing and performance management.
• Strong analytical and numerical skills.

Responsabilidades

• Manage pricing strategies and ensure accurate inventory management.
• Generate daily reports and ensure data integrity.
• Coordinate promotion and campaign uploads across channels.

Conocimientos

Analytical skills

Decision-making

Leadership

Proactivity

Numerical skills

Educación

Degree in business studies or hotel management

Revenue Management training

Herramientas

Excel

PowerPoint

Word

SAP

Opera

Descripción del empleo

Discover a boundless path at Meliá, where opportunities for growth and development are endless. Immerse yourself in a journey that will take you to work in various countries and become part of our extensive global family.

Discover some of the benefits we offer :

• My MeliáRewards: Participate in our exclusive loyalty program, enjoying unique benefits and advantages.
• My MeliáBenefits: Take advantage of flexible compensation and exclusive discounts on a wide variety of products and services, promoting an active and healthy lifestyle.

Be proud to belong to Meliá, as we are proud of you.

OPERATIONS

PRICING STRATEGY

• Support the implementation of the pricing strategy through all systems and channels.
• Manage Duetto RMS daily by creating pricing rules to implement the hotel's strategy and audit data accuracy.
• Ensure proper inventory management, reflecting hotel reality and using overbooking strategies when necessary.
• Ensure hotels appear correctly across distribution channels, maintaining content parity and quality, reporting errors or improvements.
• Lead channel management, ensuring correct implementation of market segment pricing strategies.
• Set up and follow up on daily overbooking decisions.
• Coordinate promotion and campaign uploads, auditing their display across channels.
• Identify local events influencing demand and coordinate with the sales team.
• Verify daily rate positioning considering competitors, demand, and hotel goals.
• Review and analyze hotel pricing strategies in comparison to competitors and relevant structures.
• Coordinate with G&E to ensure adherence to pricing guidelines and strategies.

FORECASTING AND BUDGET

• Enter weekly forecasts accurately within deadlines using platforms like DUETTO, IBR, etc.
• Assist in creating scenario analyses and group relocation strategies.
• Input annual budgets into systems, ensuring data accuracy and deadlines.
• Manage requests and tickets via Jira related to Revenue Management.
• Monitor market penetration and relevant ratios daily.
• Observe hotel pricing behaviors using rate shopping tools to identify opportunities.

REPORTING AND DATA ACCURACY

• Generate and update regular and ad-hoc reports for meetings and analysis.
• Ensure data accuracy in PMS and internal tools like DUETTO, Melodia, and MHI reports.
• Alert and report data integrity issues immediately.

DIRECT CHANNEL MANAGEMENT AND PROFITABILITY

• Prioritize direct sales, especially during high demand periods.
• Utilize tools to disintermediate OTAs and other commissioned channels.

CUSTOMER EXPERIENCE

• Understand and comply with brand standards and manuals.
• Personalize guest experiences, anticipate needs, and exceed expectations.
• Handle customer incidents, communicate actions taken, and escalate as necessary.
• Align with Voice of the Customer goals and execute related actions.
• Support sensory and experiential initiatives in the hotel.
• Promote hotel services, facilities, and events.

HEALTH & SAFETY / HEALTHY WORKPLACE

• Know hotel evacuation plans and safety procedures.
• Use personal protective equipment correctly.
• Understand work procedures and inherent risks.
• Follow responsibilities in the Occupational Health and Safety Manual.

REQUIREMENTS

EDUCATION AND TRAINING :

Degree or equivalent in business studies or hotel management. Revenue Management training is a plus.

LANGUAGES :

Local language (depending on location) and advanced English.

SPECIFIC KNOWLEDGE :

• Knowledge in pricing, performance management, electronic channels, and sales strategies.
• Proficiency in Office (Excel, PowerPoint, Word, Pivot tables).
• Knowledge of SAP; Opera is valuable.
• Understanding hotel operations.
• Strong analytical and numerical skills.
• Decision-making ability in absence of manager and team leadership skills.
• Ability to work under pressure with attention to detail.
• Leadership, proactivity, and initiative.

EXPERIENCE :

At least 1 year as a revenue management executive.

Join Meliá, where our warmth, proximity, and passion create an unforgettable work experience. We value diversity, promote equality, and are committed to sustainability and social responsibility.

If you want to be “Very Inspiring People,” follow us on :

TIKTOK – LINKEDIN – INDEED – GLASSDOOR

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