Retention Marketing Specialist

SLAMcore; España; A distancia; EUR 30.000 - 50.000; Jornada completa

Descripción de la vacante

A leading online personal shopping platform in Spain is looking for a Retention Marketing Specialist to develop the Global Retention Strategy. The successful candidate will have experience in growth and retention, great analytical skills, and familiarity with CRM tools like Braze. The role offers remote work and flexible hours, fostering a supportive team culture with plenty of growth opportunities.

Servicios

Remote work and flexible hours

Training platform for professional development

Flexible remuneration benefits

Lookiero discounts

Personal growth opportunities

Collaborative team culture

Formación

• Experience in managing retention or growth initiatives.
• Familiarity with CRM tools such as Braze.
• Proficiency in Excel for data handling.

Responsabilidades

• Focus on customer lifecycle marketing and strategy.
• Launch and manage commercial campaigns.
• Review customer journey communications.
• Conduct A/B tests for insights.
• Analyze trends and recommend improvements.

Conocimientos

Previous experience in growth, retention, CRM

CRM tools expertise (e.g., Braze)

Advanced Excel skills

Good level of English

Data visualization and analysis skills

Experience with Tableau or similar

Knowledge of SQL

Descripción del empleo

Retention Marketing Specialist

Do you want to revolutionize how we buy clothes in a more accessible, personalized, and sustainable way?

Do you want to develop your talent in a TOP Scale Up and collaborate with the best professionals?

Our purpose

At Lookiero Outfittery Group, we are leading the transformation of online personalized shopping, making it more accessible and inspiring for everyone.

Born from the merger of Lookiero and Outfittery—two pioneering companies in the industry—we have joined forces to create Europe's leading online personal shopping platform. Our mission is to empower thousands of customers, helping them discover their full potential and succeed in their everyday lives.

With a growing presence across Europe and a team of over 600 people, we are proud to shape the future of fashion through innovation, creativity, and purpose.

If you love marketing and data and would like to contribute to the development of our Global Retention Strategy that will enhance the lifetime value of our customers, then keep reading.

The person joining our Retention Team is someone business-oriented yet creative who can work in cross-functional teams and lead impactful projects.

What will be your challenge?

1. Focus on the Active vertical of the customer lifecycle, while also working on cross-functional projects related to business strategy.
2. Launch and optimize one-shot commercial campaigns focused on driving purchase conversion.
3. Identify and understand the needs of different teams to create retention campaigns and communication journeys.
4. Review and optimize current customer journey communications.
5. Conduct A/B tests to gather insights on communications, segments, and triggers.
6. Analyze results, identify trends, build hypotheses, and recommend opportunities for improvement.
7. Work in cross-functional teams.

What will make you succeed?

• Previous experience in growth, retention, CRM, or working with databases.
• Experience with CRM tools (we use Braze).
• Advanced Excel skills.
• Good level of English; most meetings are in English.
• Love for data; ability to visualize data, analyze results, and make data-driven decisions.
• Experience with Tableau or similar tools is a plus.
• Knowledge of SQL is a plus.

What will we bring to you?

• Remote work and flexible hours to support work-life balance.
• Training platform for professional development and staying updated.
• Flexible remuneration with a benefits platform offering tax advantages and discounts.
• Lookiero discounts for you, friends, and family.
• Personal growth opportunities through a development plan.
• Impactful work with clear results, encouraged to share ideas and opinions.
• Supportive team culture with collaboration and good vibes.

If you want to be a key player, see the impact of your work, and are excited to learn more, APPLY.