Retention Marketing Specialist

SLAMcore; España; A distancia; EUR 35.000 - 50.000; Jornada completa

Descripción de la vacante

A leading online personal shopping platform is seeking a Retention Marketing Specialist in Spain. You will focus on developing global retention strategies, optimizing customer journeys, and conducting data analysis to enhance customer engagement. The ideal candidate has experience in growth marketing, proficiency with CRM tools like Braze, and is passionate about using data to drive decisions. This role offers remote work and opportunities for personal growth.

Servicios

Remote work and flexible hours

Training platform for professional development

Flexible remuneration and discounts

Lookiero discounts for family and friends

Personal growth opportunities

Supportive team culture

Formación

• Previous experience in growth, retention, CRM, or database management.
• Advanced Excel skills required.
• Ability to visualize data and make data-driven decisions.

Responsabilidades

• Focus on customer lifecycle's active vertical for retention.
• Launch and optimize campaigns to drive purchase conversion.
• Conduct A/B tests to gather insights on campaign effectiveness.

Conocimientos

Growth marketing

Retention strategies

CRM tools

Data analysis

A/B testing

English proficiency

Herramientas

Braze

Tableau

SQL

Descripción del empleo

Retention Marketing Specialist

Do you want to revolutionize how we buy clothes in a more accessible, personalized, and sustainable way?

Do you want to develop your talent in a TOP Scale Up and collaborate with the best professionals?

Our purpose

At Lookiero Outfittery Group, we are leading the transformation of online personalized shopping, making it more accessible and inspiring for everyone.

Born from the merger of Lookiero and Outfittery—two pioneering companies in the industry—we have joined forces to create Europe's leading online personal shopping platform. Our mission is to empower thousands of customers, helping them discover their full potential and succeed in their everyday lives.

With a growing presence across Europe and a team of over 600 people, we are proud to shape the future of fashion through innovation, creativity, and purpose.

If you love marketing and data and would like to contribute to the development of our Global Retention Strategy that will enhance the lifetime value of our customers, then keep reading.

The person joining our Retention Team is someone business-oriented yet creative who can work in cross-functional teams and lead impactful projects.

What will be your challenge?

• Focus on the Active vertical of the customer lifecycle, while also working on cross-functional projects related to business strategy.
• Launch and optimize one-shot commercial campaigns focused on driving purchase conversion.
• Identify and understand the needs of different teams to create retention campaigns and communication journeys.
• Review and optimize current customer journey communications.
• Conduct A / B tests to gather insights on communications, segments, and triggers.
• Analyze results, identify trends, build hypotheses, and recommend opportunities for improvement.
• Work in cross-functional teams.

What will make you succeed?

Previous experience in growth, retention, CRM, or working with databases.

Experience with CRM tools (we use Braze).

Advanced Excel skills.

Good level of English; most meetings are in English.

Love for data; ability to visualize data, analyze results, and make data-driven decisions.

Experience with Tableau or similar tools is a plus.

Knowledge of SQL is a plus.

What will we bring to you?

Remote work and flexible hours to support work-life balance.

Training platform for professional development and staying updated.

Flexible remuneration with a benefits platform offering tax advantages and discounts.

Lookiero discounts for you, friends, and family.

Personal growth opportunities through a development plan.

Impactful work with clear results, encouraged to share ideas and opinions.

Supportive team culture with collaboration and good vibes.

If you want to be a key player, see the impact of your work, and are excited to learn more, APPLY.

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