Retail Training Manager

Roborock; Zaragoza; Presencial; EUR 30.000 - 45.000; Jornada completa

Descripción de la vacante

A leading company in the smart home sector seeks a Training Specialist responsible for managing training activities across the Spain market. The role involves developing training materials, delivering training sessions, and supporting customer learning objectives. Ideal candidates will hold a bachelor's degree, possess strong communication skills, and have experience in training. The company values teamwork, proactive behaviors, and effective time management skills.

Formación

• At least 2 years of experience in preparing and tracking training content.
• Strong written and verbal communication skills required.
• Familiarity with training planning and organization.

Responsabilidades

• Handle the full lifecycle of training activities in Spain Market.
• Develop educational materials and guided learning paths.
• Provide leadership to training team members.

Conocimientos

Communication

Teamwork

Analytical skills

Time management

Proactive attitude

Educación

University Bachelor's degree

Herramientas

MS Office

Training platforms

Descripción del empleo

• Handle the full lifecycle of training activities in Spain Market, including planning, delivering onsite or online training, and following up training.
• Proactively building territory plans for assigned territory with input from Management and Sales.
• Identifying desired customer learning objectives and outcomes, based on customer / stakeholder needs assessments.
• Guiding learners across the lifecycle of their Roborock products, including best practices and product expertise.
• Design and deliver live (synchronous), customized onsite or online product training.
• Developing and producing quality, branded educational videos and guided learning paths.
• Preparing user guides and learning materials.
• Maintaining in-depth product knowledge, including the understanding of future enhancements.
• Advocating on behalf of customers, providing suggestions and feedback regarding product enhancements and improvements to improve product quality.
• Provide leadership to assess training team members' strengths effectively, create an environment of open communication and collaboration, and work towards achieving team goals.

Required qualifications

• University Bachelor's degree,
• At least 2 years of experience in preparing, training and tracking training content in the field of training,
• Experienced in training planning and organization,
• Strong written and verbal communication skills,
• Good command of MS Office programs,
• Able to work in a solution and target oriented manner,
• Having a proactive perspective and objective,
• Responsible for job follow-up and finalization,
• Highly motivated, prone to teamwork,
• Able to keep up with the intense work tempo, advanced time management,
• Analytical perspective, advanced reporting skills,
• Able to use training platforms,
• No travel restrictions, have a Class B driver's license