Retail Training Manager

Roborock; Sevilla; Presencial; EUR 28.000 - 40.000; Jornada completa

Descripción de la vacante

Roborock is seeking a Training Specialist to manage training activities specific to the Spain market. The role involves planning, delivering training, and supporting customers with their Roborock products while advocating for product enhancements. Candidates should have a Bachelor's degree and at least two years of relevant experience, along with strong communication and organizational skills.

Formación

• At least 2 years of experience in training content preparation and tracking.
• Strong written and verbal communication skills.
• Experience in training planning and organization.

Responsabilidades

• Handle the full lifecycle of training activities in the Spain Market.
• Design and deliver onsite or online product training.
• Prepare user guides and learning materials.

Conocimientos

Communication

Time Management

Teamwork

Analytical Perspective

Proactive Problem Solving

Educación

University Bachelor's degree

Herramientas

MS Office

Training Platforms

Descripción del empleo

Job Responsibilities : Handle the full lifecycle of training activities in Spain Market, including planning, delivering onsite or online training, and following up training. Proactively building territory plans for assigned territory with input from Management and Sales. Identifying desired customer learning objectives and outcomes, based on customer / stakeholder needs assessments. Guiding learners across the lifecycle of their Roborock products, including best practices and product expertise. Design and deliver live (synchronous), customized onsite or online product training. Developing and producing quality, branded educational videos and guided learning paths. Preparing user guides and learning materials. Maintaining in-depth product knowledge, including the understanding of future enhancements. Advocating on behalf of customers, providing suggestions and feedback regarding product enhancements and improvements to improve product quality. Provide leadership to assess training team members' strengths effectively, create an environment of open communication and collaboration, and work towards achieving team goals.

Required qualifications University Bachelor's degree, At least 2 years of experience in preparing, training and tracking training content in the field of training, Experienced in training planning and organization, Strong written and verbal communication skills, Good command of MS Office programs, Able to work in a solution and target oriented manner, Having a proactive perspective and objective, Responsible for job follow-up and finalization, Highly motivated, prone to teamwork, Able to keep up with the intense work tempo, advanced time management, Analytical perspective, advanced reporting skills, Able to use training platforms, No travel restrictions, have a Class B driver's license