Retail Training Manager

Roborock; Logroño; Presencial; EUR 30.000 - 45.000; Jornada completa

Descripción de la vacante

Una empresa líder en productos tecnológicos busca un Formador para gestionar la formación de clientes en España. El candidato ideal debe tener experiencia en planificación de formaciones, con excelentes habilidades de comunicación y gestión del tiempo, así como un enfoque proactivo hacia la formación y la mejora continua.

Formación

• Mínimo 2 años de experiencia en preparación y seguimiento de contenido de formación.
• Capacidad para trabajar en un entorno orientado a soluciones y objetivos.
• Sin restricciones de viaje y poseer licencia de conducir clase B.

Responsabilidades

• Manejar el ciclo completo de actividades de formación en el mercado español.
• Diseñar y entregar formaciones online y presenciales.

Conocimientos

Comunicaciones

Organización

Trabajo en equipo

Gestión del tiempo

Perspectiva analítica

Perspectiva proactiva

Educación

Licenciatura Universitaria

Herramientas

Plataformas de formación

MS Office

Descripción del empleo

Job Responsibilities : Handle the full lifecycle of training activities in Spain Market, including planning, delivering onsite or online training, and following up training. Proactively building territory plans for assigned territory with input from Management and Sales. Identifying desired customer learning objectives and outcomes, based on customer / stakeholder needs assessments. Guiding learners across the lifecycle of their Roborock products, including best practices and product expertise. Design and deliver live (synchronous), customized onsite or online product training. Developing and producing quality, branded educational videos and guided learning paths. Preparing user guides and learning materials. Maintaining in-depth product knowledge, including the understanding of future enhancements. Advocating on behalf of customers, providing suggestions and feedback regarding product enhancements and improvements to improve product quality. Provide leadership to assess training team members' strengths effectively, create an environment of open communication and collaboration, and work towards achieving team goals.

Required qualifications University Bachelor's degree, At least 2 years of experience in preparing, training and tracking training content in the field of training, Experienced in training planning and organization, Strong written and verbal communication skills, Good command of MS Office programs, Able to work in a solution and target oriented manner, Having a proactive perspective and objective, Responsible for job follow-up and finalization, Highly motivated, prone to teamwork, Able to keep up with the intense work tempo, advanced time management, Analytical perspective, advanced reporting skills, Able to use training platforms, No travel restrictions, have a Class B driver's license