Retail Sales Associate - Customer Champion & POS Pro

Columbia Sportswear Company; Madrid; On-site; EUR 12,000 - 15,000; Full time

Job summary

Columbia Sportswear Company in Madrid is seeking a Retail Associate to deliver exceptional in-store experiences and drive sales. You will act as a brand ambassador, answering questions and recommending products to meet customer needs.

Join a team that maintains visual standards, processes transactions at the register, and supports the Store Leadership team in achieving store profitability and smooth operations.

Qualifications

• No specific education required (High School Diploma or GED preferred).
• 2 years or less of experience in a position or specialization.
• Ability to operate Inventory and Point of Sales (POS) systems and various retail software tools.
• Must be 16 years of age or older.

Responsibilities

• Provide exceptional customer service by answering questions and addressing issues regarding product features, benefits, and availability; engage with customers to understand needs and preferences.
• Maintain store standards for visual merchandising, cleanliness, and safety; retrieve merchandise from the sales floor or stockroom.
• Perform cash register transactions (sales, returns, exchanges, loyalty program) efficiently and accurately.
• Contribute to store profitability by receiving, handling, replenishing, and processing product flow.

Skills

Inventory management

POS systems

Tools

POS software

Job description

Columbia Sportswear Company in Madrid is seeking a Retail Associate to deliver exceptional in-store experiences and drive sales. You will act as a brand ambassador, answering questions and recommending products to meet customer needs.

Join a team that maintains visual standards, processes transactions at the register, and supports the Store Leadership team in achieving store profitability and smooth operations.