Retail Sales Associate - Flexible Schedule & Service

Columbia Brands USA; Madrid; On-site; EUR 12,000 - 15,000; Full time

Job summary

Columbia Sportswear Company in Madrid is seeking a Retail Associate to deliver outstanding customer experiences and assist the Store Leadership team in daily operations.

You will respond to customer questions, demonstrate merchandise, and provide compelling product recommendations while maintaining visual standards, handling cash transactions, and supporting inventory flow. Must be 16+ with basic POS skills and prior retail exposure.

Qualifications

• No specific education required (High School Diploma or GED preferred)
• 2 years of experience or less in a position or specialization
• Skill operating Inventory and Point of Sales (POS) systems, and various other retail software tools
• 16 years of age or older

Responsibilities

• Provide exceptional customer service by responding to consumer questions or issues regarding product features, benefits, and availability; engage with consumers to understand their needs and preferences (e.g., demonstrate and explain merchandise, make suggestions on suitable options for consumers, etc.).
• Maintain store standards for visual merchandising, cleanliness, and safety; retrieve merchandise from the sales floor, stock room, or other inventory locations.
• Perform all required cash register transactions (e.g., sales, returns, exchanges, connecting consumer to loyalty program) efficiently and accurately.
• Contribute to store profitability by receiving, handling, replenishing, and processing incoming and outgoing product flow in the stores accurately and efficiently.

Job description

Columbia Sportswear Company in Madrid is seeking a Retail Associate to deliver outstanding customer experiences and assist the Store Leadership team in daily operations.

You will respond to customer questions, demonstrate merchandise, and provide compelling product recommendations while maintaining visual standards, handling cash transactions, and supporting inventory flow. Must be 16+ with basic POS skills and prior retail exposure.