In-Store Brand Ambassador & Customer Experience Pro

Columbia Sportswear Company; Las Rozas de Madrid; On-site; EUR 13,000 - 19,000; Full time

Job summary

Columbia Sportswear Company is seeking a Retail Associate in our Madrid-area store. You will be the brand ambassador, delivering excellent in-store experiences and helping customers choose products that fit their needs.

The role emphasizes customer service, product knowledge, and teamwork within the store leadership team. The position requires high school completion (GED preferred) and up to two years in retail, with experience using POS systems and inventory software.

Qualifications

• High school diploma or GED preferred.
• 2 years or less experience in a retail role.
• Experience operating Inventory and POS systems.

Responsibilities

• Provide exceptional customer service and answer questions about products, features and availability.
• Maintain store standards for visual merchandising, cleanliness and safety; retrieve merchandise from sales floor or stock room.
• Process all cash register transactions and support loyalty program sign-ups.
• Contribute to store profitability by receiving, replenishing and moving product accurately.

Job description

Columbia Sportswear Company is seeking a Retail Associate in our Madrid-area store. You will be the brand ambassador, delivering excellent in-store experiences and helping customers choose products that fit their needs.

The role emphasizes customer service, product knowledge, and teamwork within the store leadership team. The position requires high school completion (GED preferred) and up to two years in retail, with experience using POS systems and inventory software.