Retail Sales Associate

ASSOULINE; Marbella; Presencial; EUR 25.000 - 35.000; Jornada completa

Descripción de la vacante

A leading luxury lifestyle brand seeks a Retail Sales Associate for their Assouline store at Marbella Club. This role involves ensuring exceptional customer service, driving sales, managing inventory, and maintaining visual merchandising standards, embodying the brand's spirit of cultural luxury.

Formación

• Previous luxury retail experience is necessary.
• Familiarity with HNWI customer base is a strong plus.
• Proven ability to drive sales results.

Responsabilidades

• Drive personal and store sales results to meet targets.
• Maintain stock, merchandising, and ensure store organization.
• Act as a brand ambassador in local activities.

Conocimientos

Luxury retail experience

Client relationship building

Sales driving

Visual merchandising

Customer service

Descripción del empleo

About the Marbella Club and Assouline

Located on the southern coast of Spain, The Marbella Club is an iconic luxury resort known for its timeless elegance, exceptional service, and relaxed Mediterranean spirit. Originally founded as a private residence in the 1950s, it has grown into one of Europe's most prestigious destinations, offering refined hospitality, wellness, fine dining, and curated retail experiences in an idyllic beachfront setting.

Today, through its exceptionally crafted books, home fragrances, and objets d'art, Assouline invites the intellectual and curious into a world of beauty. Here, we invite you to learn the history of the brand, which was founded in Paris in 1994 by Prosper and Martine Assouline. Assouline has published over 1,500 luxury titles across international markets on subjects including architecture, art, design, fashion, gastronomy, lifestyle, photography, and travel.

Position Summary

The Marbella Club is seeking a Retail Sales Associate to manage its Assouline store and embody the brand's spirit of cultural luxury and exceptional service. Based in one of the world's most iconic resorts, you will be responsible for delivering a refined and personalized client experience, promoting Assouline's collection of luxury books and curated objects. You will actively contribute to the boutique's daily operations, drive sales, manage inventory, and uphold the highest visual and service standards in alignment with both Assouline and Marbella Club values.

This is a unique opportunity to be an ambassador of a globally recognized luxury lifestyle brand within a prestigious hospitality setting.

Essential Responsibilities

• Drive personal and store sales results to reach goals daily and achieve monthly targets.
• Drive and build Assouline Customer database (monthly CRM goals and activations).
• Execute the Retail Activation Calendar including seasonal activations in collaboration with marketing team.
• Oversee store operations, including but not limited to maintaining stock, store merchandising and general housekeeping Ad hoc projects as assigned.
• Act as a Assouline Brand Ambassador by proactively representing the Brand in the relevant local activities (events, book launches, PR activities)
• Maintain Visual Merchandising according to VM guidelines.
• Achieve monthly personal and store goals.

Job Requirements

• Previous luxury retail experience a must.
• Familiarity with HNWI customer base a strong plus
• Proven ability to drive sales results.
• Experience of creating and maintaining a strong clientele base.

Consulting, Advising and Influencing

• Identify potential clients, establish contact, pitch client, create an account and complete the sale(s).
• Consults in a collaborative way to help potential private, interior designer as well as corporate clients to complete the order.
• Follows corporate guidelines on Visual Merchandising, price strategy, discount policy etc.

Customer Service:

• Ensures all existing and new clients as well as their customers are provided with the highest level of customer service
• Centrally manages client database and utilizes information to increase sales and client contact

Knowledge, Skills & Abilities

• Previous experience in luxury sales (retail, corporate or wholesales).
• Demonstrated ability to communicate with customers, co-workers, and business contacts in a courteous and professional manner.

You'll thrive in this job if you're:

• Motivated - you bring energy to work. You are prepared and excited to maximize your contribution every day
• Inquisitive - you ask questions to learn the ins and outs of the industry, and you ask yourself what you can be doing better so that you are always growing.
• Detailed - you can deliver accurate details even when you're dealing with a variety of task every day.
• Problem Solver - you are adept at breaking problems down, finding creative solutions and communicating them effectively.

Must be able to lift up to 50 pounds and be able to bend, stoop, and climb to reach materials (must be able to climb a step ladder at approximately three feet in height).