Retail Associate II

Nike; Colmenar de Oreja; Presencial; EUR 15.000 - 20.000; A tiempo parcial

Descripción de la vacante

A leading global sports brand in Colmenar de Oreja is seeking a Sales Associate to drive customer relationships through exceptional service and selling techniques. Ideal candidates will have retail experience, a passion for customer engagement, and the ability to thrive in a fast-paced environment. This role offers an opportunity to be part of a dynamic team committed to creativity and individuality.

Formación

• 1-2 years of customer service and retail experience preferred.
• Ability to communicate effectively with employees and customers.
• Flexible with scheduling and available to work retail hours.

Responsabilidades

• Create a fun, energetic environment for customers.
• Ensure understanding of footwear, apparel and accessories.
• Support store cleanliness and safety standards.

Conocimientos

Customer service

Retail experience

Team player

Problem-solving

Descripción del empleo

Overview

Converse Sales Associate – Hours – Store name. Become part of the Converse Team

Converse is a place to explore potential, break barriers and push out the edges of what can be. The company looks for people who can grow, think, dream and create. Its culture thrives by embracing diversity and rewarding imagination. The brand seeks achievers, leaders and visionaries. At Converse, it’s about each person bringing skills and passion to a challenging and constantly evolving world to make things better as a team. Without you, we’d just be collectors of our own stuff. Business equals selling stuff. That’s the basic model. The more complex awesome model is creating stuff that people identify with and then you figuring out how to get it to them. We need people like you: creative, dynamic problem solvers who see it as more than business. Who see it as giving people the tools of self-expression and individuality.

As a Sales Associate you will be responsible for driving the selling efforts and customer relationships in Converse stores through excelling in customer service and selling techniques, while supporting merchandising and product flow. We’re looking for someone who:

• SERVES OUR CONSUMER: Friendly, team player, cares for customers & wants to deliver the best experience.
• IS THE BEST OF THE BEST: Coachable, goal and career-oriented, and a learner who is innovative & influential to others.
• PLAYS BY THE RULES: Professional who shows up each day with a high level of integrity and reliability, is task-focused & does the right thing.
• STRIVES TO WIN: Brand advocate who brings passion, energy, drive & positivity into customer interactions in an authentic way.

Responsibilities

• Create a fun, energetic environment for our customers
• Consistently perform to operational and merchandising standards
• Partner with teammates on tasks, processes, merchandising and product flow opportunities
• Ensure basic understanding of footwear, apparel and accessories
• Support superior standards around store cleanliness and store safety
• Acts in accordance with store policies and procedures at all times
• Maintain consistent attendance in accordance with Converse Attendance Expectations and Retail Conduct Expectations

Qualifications

• 1-2 years of customer service and/or retail experience preferred
• Must be able to perform all retail floor functions including standing for extended periods, climb ladders, stock/retrieve/ merchandise, and unload shipments
• Ability to effectively communicate with employees and customers
• Able to accomplish multiple tasks in a fast-paced environment
• Able to work effectively with others in a team-oriented environment and provide excellent customer service
• Must perform basic retail math and have basic computer skills
• Flexible with scheduling and available to work retail hours, which may include day, evening, weekends, and/or holidays, based on department and store/company needs