Restoration Supervisor

ServiceMaster by McCann; Navarra; On-site; EUR 18,913 - 23,641; Full time

Benefits offered by this job

Competitive compensation

Opportunities for career development

Job summary

A leading restoration service provider in Navarra seeks a Restoration Supervisor to coordinate and oversee restoration projects. Responsibilities include managing the customer experience, supervising technicians, and ensuring quality control on all job activities. Candidates should have at least one year of experience in the cleaning or restoration industry and possess a valid driver's license. This position offers competitive hourly compensation and opportunities for career development.

Qualifications

• 1+ year of experience in cleaning, restoration, or construction is preferred.
• Valid driver’s license required.
• IICRC certification is a plus.

Responsibilities

• Coordinate and perform restoration processes ensuring quality control.
• Manage customer & client experience and track satisfaction.
• Supervise restoration technicians and communicate expectations.

Skills

Customer experience management

Team supervision

Quality control

Education

High school diploma or GED

Job description

Restoration Supervisor – SERVPRO of North Pensacola

As the front‑line representative of the SERVPRO® brand, the Restoration Supervisor coordinates, monitors, and performs work activities on projects to fulfil service needs and facilitate a positive customer experience.

Key Responsibilities

• Coordinate and perform scheduled production processes and ensure quality control.
• Manage customer & client experience, tracking satisfaction via online reviews.
• Communicate clear expectations to restoration technicians and supervise their activities.
• Document detailed and accurate job files to support the services provided.
• Manage labor and consumable usage on assigned projects.
• Communicate with the restoration project manager and office staff regarding project progress and issues.
• Communicate and follow all OSHA guidelines for job safety.
• Protect and properly use equipment and materials.
• Coach and train restoration technicians.

Position Requirements

• Valid driver’s license.
• High school diploma or GED (preferred).
• At least 1 year of experience in cleaning, restoration, or construction.
• IICRC certification a plus, not required.
• Ability to lift a minimum of 50 pounds regularly, occasionally up to 100 pounds with assistance.
• Ability to climb ladders, work at ceiling heights, and in tight spaces (e.g., crawl spaces, attics).
• Ability to repetitively push/pull/lift/carry objects.
• Ability to work with/around cleaning agents.

Compensation

$16.00 – $20.00 per hour.

Benefits

Competitive compensation and the opportunity to be part of a nationally recognized franchise that values service, safety, and career development.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.