Responsable de Clientes, ( Gestión de Proyectos). I+D y CAES

Workday France; Comunidad Valenciana; Presencial; EUR 30.000 - 50.000; Jornada completa

Descripción de la vacante

An established industry player is looking for a proactive Inside Sales Specialist to join their dynamic sales team. This role involves managing existing accounts and developing new business opportunities, ensuring an exceptional customer experience. You will engage with strategic accounts, conduct lead generation through cold calls, and utilize CRM tools to streamline sales processes. If you have a passion for sales and customer service, this is an exciting opportunity to make a meaningful impact in a collaborative environment.

Formación

• Native Spanish speaker with good command of English.
• Exceptional communication and interpersonal skills.
• Proven ability to generate leads and drive sales.

Responsabilidades

• Sell products and services to customers in an office setting.
• Conduct cold calls to generate leads and arrange visits.
• Manage relationships with small dealers and upsell to existing customers.

Conocimientos

Communication Skills

Lead Generation

Salesforce (SFDC)

Organizational Skills

Herramientas

Salesforce (SFDC)

Descripción del empleo

Nilfisk is seeking a proactive and dedicated Inside Sales Specialist to enhance our sales team’s effectiveness by managing existing accounts and developing new business opportunities. This role is critical for optimizing the customer experience and driving sales growth through strategic account engagement.

Responsibilities :

Sell Nilfisk products and services to customers primarily in an office setting.

• Enhance customer experience by streamlining workflows from acquisition to post-sale support.
• Engage with a pre-defined list of strategic accounts to maximize sales potential.
• Main Activities :
• Lead Generation :

Conduct cold calls to prospective customers to generate leads and arrange visits for Area Managers.

• Reach out to potential dealers to establish new distributorships and reconnect with inactive dealers.
• Identify decision-makers within target customers and understand their cleaning needs (in-house vs. outsourced).
• Utilize LinkedIn and external databases to discover and connect with new prospects.
• Develop and maintain a comprehensive database of current and potential customers, ensuring consistent updates.
• Customer Communication :

Make outbound calls to engage potential customers and follow up on leads.

• Develop and send marketing campaigns and promotions to clients and distributors, managing follow-ups through Salesforce (SFDC).
• Stay informed about product and service offerings to provide relevant updates to both existing and prospective customers.
• Manage relationships with small dealers, focusing on those with lower sales potential.

Collaborate with team members to devise strategic sales approaches tailored to different accounts.

• Generate and deliver qualified sales opportunities to other team members.
• Provide support for marketing initiatives, including participation in trade shows and events.
• Identify opportunities to upsell to existing customers, enhancing their overall experience and increasing sales volume.
• Reach out to customers who have equipment older than ten years to propose machinery renovations.
• Contact customers with machines in operation for over a year to discuss maintenance contract options.
• Offer applicable maintenance contracts to customers with ATEX equipment, ensuring compliance with regulations.
• Qualifications :

Language Skills :

Native Spanish speaker with a good command of English.

• Skills :

Exceptional communication and interpersonal skills.

• Proven ability to generate leads and drive sales.
• Strong organizational skills with a detail-oriented mindset.
• Proficient in using CRM software, ideally Salesforce (SFDC), and other sales tools.

Why Join Nilfisk?

At Nilfisk, we are committed to providing our employees with a dynamic work environment where they can thrive and grow. Join us in making a meaningful impact on our customers and the industry by becoming part of our sales team!

If you are enthusiastic about sales, have a passion for customer service, and are eager to contribute to a team-oriented environment, we encourage you to apply for the Inside Sales Specialist position.