Reservations Intern — Hospitality Training & Global Prospects

Hospitaliti; Barcelona; Presencial; EUR 6100 - 7300; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Study allowance 600€ per month

One meal per day

Dynamic internship in Reservations

Internal training during internship

Career development opportunities

Descripción de la vacante

Sofitel Barcelona Skipper, a luxury 5-star hotel in Barcelona, is offering an internship in the Reservations department. You will handle individual and group bookings, communicate with guests by phone and email, and use Opera (PMS) and Resaweb to manage reservations.

The internship requires current enrollment in a Hospitality or Business School, legal right to intern in Spain, and a 6-month, full-time commitment. Spanish and English fluency is essential; French is a plus.

Formación

• Must have legal right to undertake an internship in Spain from start date.
• Currently enrolled in a Hospitality or Business School.
• Excellent command of Spanish and English; French is a plus.
• Available for at least 6 months, 5 days/week, 40 hours/week.

Responsabilidades

• Customer care through phone and email demands.
• Manage individual and group (accommodation) reservations.
• Use of reservation programs: Opera (PMS) and Resaweb.
• Follow up of reservations across all shop channels to make them feel spoiled.
• Review all reservations to check their validity and details.
• Ensure eligibility to undertake an internship in Spain from the start date (no visa sponsorship).

Conocimientos

Social and communication skills

Detail-oriented

Proactive attitude

Eager to learn

Educación

Enrollment in Hospitality or Business School

Herramientas

Opera (PMS)

Resaweb

Descripción del empleo

Sofitel Barcelona Skipper, a luxury 5-star hotel in Barcelona, is offering an internship in the Reservations department. You will handle individual and group bookings, communicate with guests by phone and email, and use Opera (PMS) and Resaweb to manage reservations.

The internship requires current enrollment in a Hospitality or Business School, legal right to intern in Spain, and a 6-month, full-time commitment. Spanish and English fluency is essential; French is a plus.