Reservations & Guest Services Agent — Multilingual

Emerald Stay; Cataluña; Presencial; EUR 18.000 - 24.000; Jornada completa

Descripción de la vacante

Luderna in Vielha, part of the Eterniti group, seeks a reservations and customer service specialist for the Vielha office. You will handle telephone inquiries, provide virtual assistance to customers, manage reservations and services, and address incidents, joining a dynamic team during winter with potential extension to summer.

Required are good communication, solid office skills, people orientation, and experience with virtual environments; knowledge of French and/or English is required.

Formación

• High School or Vocational Training is required.
• One year of experience is required.
• Good communication skills are essential.
• Experience with virtual environments is preferred.
• Knowledge of French and/or English is required.

Responsabilidades

• Telephone customer service.
• Virtual assistance for customers.
• Management of reservations and services.
• Handling telephone incidents.

Conocimientos

communication

office skills

people skills

virtual environments

French

English

Educación

High School or Vocational Training

Herramientas

MS Office

Descripción del empleo

Luderna in Vielha, part of the Eterniti group, seeks a reservations and customer service specialist for the Vielha office. You will handle telephone inquiries, provide virtual assistance to customers, manage reservations and services, and address incidents, joining a dynamic team during winter with potential extension to summer.

Required are good communication, solid office skills, people orientation, and experience with virtual environments; knowledge of French and/or English is required.