Research Assistant for the IESE Institute for Sustainability Leadership – Prof.Fabrizio Ferraro[...]

IESE Business School; Madrid; Híbrido; EUR 30.000 - 45.000; Jornada completa

Descripción de la vacante

A leading business school is seeking a Sales Development Consultant to drive customer engagement and support businesses in achieving their goals. The role involves collaboration with a dynamic team, focusing on customer success and professional development. Candidates should be fluent in Spanish and possess strong communication skills, with a passion for helping customers thrive. This position offers a hybrid working model after initial onboarding.

Formación

• Deliver exceptional customer experience as the first point of contact.
• Communicate value propositions confidently and understand market trends.

Responsabilidades

• Identify and engage potential customers to support their goals.
• Collaborate with various teams to execute go-to-market strategies.
• Establish rapport and understand customer needs through active listening.

Conocimientos

Customer Engagement

Communication

Self-Motivation

Team Collaboration

Active Listening

Educación

Fluency in Spanish

Professional level of English

Knowledge of Portuguese

Knowledge of Catalan

Descripción del empleo

As a Sales Development Consultant, you will be responsible for identifying and engaging with businesses that have the potential to become future customers or are already part of our client's ecosystem. Your mission is to support these businesses in overcoming challenges and achieving their goals. Collaborating with an industry leading demand generation team, you will connect with prospects who have shown interest through their marketing content, providing insights and meaningful conversations to demonstrate how the solutions can contribute to their success.

About the Team

The team is dedicated to supporting customers at every stage of their journey, with a primary focus on acquiring new clients. They operate in a high-energy, collaborative, and driven environment, leveraging technology to help businesses thrive. Customer success is at the heart of what they do, and we are committed to ethical business practices that benefit both our clients and our company. A strong emphasis on professional development, offering continuous coaching and tailored learning opportunities to support your growth within this role and beyond.

Key Responsibilities

• A passion for helping customers is essential—you are often the first point of contact, making it crucial to deliver an exceptional experience.
• Maintain focus and self-motivation while being open to giving and receiving feedback.
• Take initiative, be bold, and adapt your approach based on different situations.
• Work collaboratively with teams across the company, including Marketing, Business Development, Sales, Product, and Customer Success, to develop and execute industry-specific go-to-market strategies.
• Confidently communicate our value proposition, develop an in-depth understanding of our solutions and differentiators, and stay informed about market trends and industry knowledge.
• Actively build your personal brand and professional presence, including leveraging social media platforms.
• Take a curiosity-driven approach to opportunities, combining business insight with a strong desire to engage customers.
• Establish rapport quickly and easily with customers.
• Use insights to craft questions that uncover customer needs while applying active listening techniques.
• Eager to understand customers' strategic goals, challenges, and KPIs, with a solid grasp of how our solutions can positively impact their business.
• Highly motivated, goal-oriented, and enjoy working as part of a team.
• Resilient and have a results-driven mindset.

Fluency in Spanish and a professional level of English are essential, while knowledge of Portuguese, Catalan, or any other regional Spanish language is a plus.

Key Performance Metrics

• Delivery of qualified opportunities.
• Contribution to annual recurring revenue (ARR) growth and new customer acquisition.

Initial onboarding and training will require 5 days in the office and thereafter will revert to hybrid working (3 days office & 2 work from home).

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