Rental Sales Agent

europcar; Barcelona; Presencial; EUR 20.088 - 25.668; Jornada completa

Descripción de la vacante

Europcar Mobility Group is seeking a Rental Sales Agent in Barcelona to deliver exceptional service and maximize sales. You will be the first point of contact for customers, handling reservations and rental agreements with accuracy while promoting optional coverage products and upgrades to ensure a seamless rental experience.

The role requires a sales-driven attitude, strong communication skills, and the ability to work efficiently in a fast-paced, customer-focused environment.

Formación

• Proven sales experience in a fast-paced environment.
• Strong customer service and professional communication skills.
• Ability to build rapport and overcome objections.

Responsabilidades

• Handle reservations and process rental agreements with accuracy.
• Greet customers and deliver exceptional service from start to finish.
• Maximise sales by offering coverage products, upgrades, and add-ons.
• Build rapport with customers to drive sales and overcome objections.

Conocimientos

Sales experience

Customer service

Communication

Target oriented

Descripción del empleo

Join Our Team as a Rental Sales Agent - Deliver Exceptional Service and Maximize Sales!

Are you driven by delivering excellent customer service while achieving sales targets? We’re looking for a highly motivated Rental Sales Agent to join our team, where you’ll be the first point of contact for customers, ensuring a seamless rental experience and maximizing sales opportunities.

Key Responsibilities

• Handle reservations and process rental agreements with accuracy and professionalism.
• Ensure every customer is welcomed and treated with respect, providing an exceptional level of service from start to finish.
• Maximize sales opportunities by consistently offering optional coverage products, vehicle upgrades, prepaid gas options, and additional services to every customer, ensuring 100% compliance.
• Utilize effective sales techniques by building rapport through open‑ended questions, emphasizing product features and benefits, and skillfully overcoming customer objections.
• Adhere to all rental policies and procedures to ensure smooth and compliant transactions.
• Assist customers by identifying any additional services or products that may enhance their rental experience.
• Provide unmatched service excellence, ensuring full customer satisfaction at every stage of the rental process.
• Support branch operations by performing additional duties as requested by management.

What We’re Looking For

• Proven sales experience in a dynamic, fast‑paced environment.
• Skilled in offering optional coverage products, vehicle upgrades, and additional services.
• Strong customer service skills and the ability to communicate professionally.
• A sales‑driven attitude with a focus on meeting and exceeding targets.
• Ability to work efficiently in a fast‑paced, customer‑focused environment.
• Attention to detail and a commitment to providing accurate and timely service.

Why Join Us

Be part of a dynamic team that values customer satisfaction and professional growth. Play a key role in enhancing the customer experience while contributing to the company’s success. Enjoy opportunities for career development within a fast‑growing company.

Europcar Mobility Group is a global mobility player with 75 years of experience.