Rental Sales Agent

Europcar; El Payo; On-site; EUR 18,000 - 28,000; Full time

Job summary

Europcar Mobility Group is seeking a proactive Rental Sales Agent to welcome customers, process reservations, and close sales with confidence. You will drive revenue by promoting optional coverage, vehicle upgrades, and related services while maintaining high service standards.

Join a team that prioritizes customer satisfaction, efficiency, and compliance. You will work in a fast-paced environment, helping customers choose the best solutions for their mobility needs and supporting branch

Qualifications

• Proven sales experience in a dynamic environment.
• Ability to upsell optional services and upgrades.
• Strong communication and interpersonal skills.
• Motivated to meet and exceed sales targets.
• Detail-oriented with a focus on accurate service.

Responsibilities

• Handle reservations and rental agreements accurately and professionally.
• Greet customers and provide exceptional service from start to finish.
• Maximize sales by offering coverage products, upgrades, and extras.
• Use effective sales techniques and handle objections to close sales.
• Follow rental policies and ensure compliant transactions.
• Identify additional services to enhance the rental experience.
• Deliver unmatched service at every step of the process.
• Support branch operations as requested by management.

Skills

Sales background

Product expertise

Customer service

Target-driven

Fast-paced

Job description

Europcar Mobility Group

At Europcar Mobility Group, our purpose is to help to change the way you move. We are guided by our core values: We are happy to help, We embrace change, We take responsibility, We act with respect and We move as one. Our culture is built on valuing the contribution and diversity of our team where every individual is treated with dignity and respect. Acting with respect is at the heart of everything we do, and we are fully committed to creating a workplace where differences are celebrated and everyone feels empowered to contribute their unique perspectives.

Job description

Join Our Team as a Rental Sales Agent – Deliver Exceptional Service and Maximize Sales!

Are you driven by delivering excellent customer service while achieving sales targets? We’re looking for a highly motivated Rental Sales Agent to join our team, where you’ll be the first point of contact for customers, ensuring a seamless rental experience and maximizing sales opportunities.

Key Responsibilities:

• Handle reservations and process rental agreements with accuracy and professionalism.
• Ensure every customer is welcomed and treated with respect, providing an exceptional level of service from start to finish.
• Maximize sales opportunities by consistently offering optional coverage products, vehicle upgrades, prepaid gas options, and additional services to every customer, ensuring 100% compliance.
• Utilize effective sales techniques by building rapport through open-ended questions, emphasizing product features and benefits, and skillfully overcoming customer objections.
• Adhere to all rental policies and procedures to ensure smooth and compliant transactions.
• Assist customers by identifying any additional services or products that may enhance their rental experience.
• Provide unmatched service excellence, ensuring full customer satisfaction at every stage of the rental process.
• Support branch operations by performing additional duties as requested by management.

What We’re Looking For:

• Sales Background: Proven sales experience in a dynamic, fast‑paced environment.
• Product Expertise: Skilled in offering optional coverage products, vehicle upgrades, and additional services.
• Strong customer service skills and the ability to communicate professionally.
• A sales‑driven attitude with a focus on meeting and exceeding targets.
• Ability to work efficiently in a fast‑paced, customer‑focused environment.
• Attention to detail and a commitment to providing accurate and timely service.

Why Join Us?

• Be part of a dynamic team that values customer satisfaction and professional growth.
• Play a key role in enhancing the customer experience while contributing to the company’s success.
• Enjoy opportunities for career development within a fast‑growing company.

If you’re ready to combine your customer service expertise with your sales skills and help us provide the best rental experience possible, apply today!

We welcome and encourage applications from individuals of all backgrounds, experiences, and abilities, regardless of race, ethnicity, gender reassignment, nationality, sexual orientation, age, disability status, religion, or any other dimension of diversity. We are dedicated to building a team that reflects the communities we serve and fostering an environment of equity and inclusion, where respect for one another is essential. If you need any accommodations or assistance during the application or interview process, please let us know. Together, through mutual respect, we can create a more equitable and inclusive future.

Europcar Mobility Group is a global mobility player, with 75 years of mobility services expertise and a leading position in Europe. “We help to change the way you move” is what we stand for and brings us together.

We offer to individuals and businesses a wide range of car and van rental services, be it for a few hours, a few days, a week, a month or more, on‑demand or on subscription, relying on a fleet of more than 250,000 vehicles, equipped with the latest engines including an increasing share of electric vehicles.

Our brands address differentiated needs, use cases and expectations: Europcar— a global leader of car rental and light commercial vehicle rental, with a premium positioning, Goldcar— a frontrunner at providing low‑cost car rental services in Europe, and Fox‑Rent‑A‑Car— one of the main players in the car rental market in the US, with a “value for money” positioning.

Customers’ satisfaction is at the heart of the Group’s ambition and that of our more than 8,000 employees, everywhere we deliver our mobility solutions, thanks to a strong network in over 130 countries.

More info at: www.europcar-mobility-group.com.