Rental Agent - Malaga airport

SOLO Rent a car; Málaga; Presencial; EUR 24.000 - 32.000; Jornada completa

Descripción de la vacante

A growing car rental company in Málaga is seeking a dedicated Rental Agent to join their customer service team. The successful candidate will oversee the entire client experience, handle reservations, and ensure high levels of customer satisfaction. Fluency in English and Spanish, along with a valid Spanish B driver’s license, is required. The role offers full-time hours with evening shifts. Join a dynamic environment and help drive customer loyalty.

Formación

• Previous experience in the car rental industry is required.
• Fluent in both written and spoken English and Spanish.
• Experience with customer service in fast-paced environments is essential.

Responsabilidades

• Overseeing the entire client experience, from initial contact to problem resolution.
• Handling reservations, contracts, and vehicle sales.
• Ensuring high levels of customer satisfaction, loyalty, and retention.

Conocimientos

Customer service

Multitasking

Problem-solving

Communication

Spanish language

English language

Educación

Valid Spanish B driver’s license

Herramientas

Microsoft Office

Descripción del empleo

Job Offer – Rental Agent at Malaga Airport

SOLO Rent a Car is a modern and rapidly growing car rental company. As we continue to expand, we are looking for a dedicated Rental Agent to join our customer service team on a full-time basis.

Requirements

• Previous experience in the car rental industry
• Fluent in both written and spoken English and Spanish (additional languages are a plus)
• Valid Spanish B driver’s license (Manual & Automatic)
• Proficiency in Microsoft Office
• Strong background in customer service

Your Profile

• Excellent multitasking and problem-solving skills
• Self-motivated and tech-savvy
• A team player with a positive attitude and strong communication skills
• Energetic and accustomed to fast-paced environments
• Empathetic and customer-focused

Key Responsibilities

• Overseeing the entire client experience, from initial contact to problem resolution
• Handling reservations, contracts, and vehicle sales
• Driving company vehicles to designated locations when needed
• Ensuring high levels of customer satisfaction, loyalty, and retention

Location: Malaga Airport

Hours: 40 hours per week Evening shift 16:00 - 00:00