Renewal Specialist - Arabic Market (Hybrid, Cloud)

Concentrix Spain Business Process Outsourcing S.L.U.; Málaga; Hybrid; EUR 23,000 - 28,000; Full time

Benefits offered by this job

Hybrid work model

Private medical insurance

Career development program

Job summary

Concentrix is seeking a Renewal Specialist in Malaga (Hybrid) to drive the renewals cycle, nurture client relationships, and showcase cloud technology expertise. You will engage with customers, determine needs, and identify upsell/cross-sell opportunities while coordinating with internal teams to close renewals on time.

The role requires Arabic proficiency with advanced English, and 2+ years of sales experience.

Qualifications

• Native or proficient in Arabic with advanced English.
• Two or more years of sales experience with a proven track record.
• Experience using Microsoft Office Suite and passion for cloud technologies.
• Ability to understand customer needs and deliver customized pitches.

Responsibilities

• Act as primary contact for customers during renewals, building trust for long-term Microsoft relationships.
• Turn renewal leads into opportunities and revenue by applying BANT criteria.
• Engage with SMBs across industries to identify needs and upsell opportunities.
• Understand customers' Microsoft license positions and leverage cloud tech to secure wins.
• Coordinate with multiple stakeholders to ensure timely renewal closures.

Skills

Arabic language

English proficiency

Sales experience

Customer relationship

Tools

Microsoft Office Suite

Azure

Office 365

Dynamics 365

Job description

Concentrix is seeking a Renewal Specialist in Malaga (Hybrid) to drive the renewals cycle, nurture client relationships, and showcase cloud technology expertise. You will engage with customers, determine needs, and identify upsell/cross-sell opportunities while coordinating with internal teams to close renewals on time.

The role requires Arabic proficiency with advanced English, and 2+ years of sales experience.