Remote Travel Concierge: Client Booking & Support

manatal-264

Sevilla

A distancia

EUR 18.000 - 28.000

Jornada completa

Hace 7 días
Sé de los primeros/as/es en solicitar esta vacante
Generador de candidaturas

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Ventajas ofrecidas por este puesto de trabajo

100% Remote
Flexible schedule
Professional growth
Travel perks
Training & development

Descripción de la vacante

Prestige Travel Agency by Mich USA is seeking a Travel Customer Service Representative (Remote) to support clients through every stage of their travel journey. You will be the trusted point of contact from initial booking through post-trip follow-up, ensuring a seamless, personalized experience.

The role suits detail-oriented and service-driven individuals passionate about travel, hospitality, and delivering exceptional customer experiences.

Formación

  • Excellent verbal and written communication skills
  • Customer service experience in travel, hospitality, or service sectors preferred
  • Strong organizational skills and attention to detail
  • Comfortable using technology and booking platforms
  • Reliable, proactive and able to manage multiple requests
  • Genuine interest in travel and helping clients plan memorable experiences

Responsabilidades

  • Respond promptly to client inquiries via phone, email, and messaging platforms
  • Assist with luxury and leisure travel bookings, including changes and cancellations
  • Provide accurate information on destinations, requirements, and policies
  • Coordinate booking details and confirm itineraries for accuracy
  • Proactively follow up with clients before and after travel
  • Address client concerns with empathy, professionalism, and problem-solving
  • Maintain accurate documentation and update booking systems

Conocimientos

Communication
Customer Service
Organization
Tech Skills
Multitasking
Travel Enthusiast

Descripción del empleo

Prestige Travel Agency by Mich USA is seeking a Travel Customer Service Representative (Remote) to support clients through every stage of their travel journey. You will be the trusted point of contact from initial booking through post-trip follow-up, ensuring a seamless, personalized experience.

The role suits detail-oriented and service-driven individuals passionate about travel, hospitality, and delivering exceptional customer experiences.

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