Remote Technical Support Associate - Paid Training & Growth

Onesupport; Santa Cruz de Tenerife; Remote; EUR 15,000 - 16,000; Full time

Benefits offered by this job

Paid training

PTO after 90 days

401k with matching

Health insurance

Dental insurance

Vision insurance

Life insurance

Job summary

OneSupport is hiring Technical Support Representatives to work from home. You will handle client cases, deliver high-quality remote assistance, and ensure customers receive the support they deserve. The role emphasizes detail, strong communication, and empathy, with paid training and opportunities for growth within the company.

The position offers $12 per hour, PTO after 90 days, and comprehensive benefits including health, dental, vision, and 401k with matching.

Qualifications

• Customer service and technical support skills are required.
• Typing speed of 40 WPM with 80% accuracy is expected.
• Quiet, distraction-free home workspace is necessary.

Responsibilities

• Follow up on client cases to ensure customers receive the support they deserve.
• Provide remote technical assistance and resolve issues for customers.

Skills

Customer service

Technical support

Typing 40 WPM

Tools

Windows 11

macOS

USB headset

Webcam

Job description

OneSupport is hiring Technical Support Representatives to work from home. You will handle client cases, deliver high-quality remote assistance, and ensure customers receive the support they deserve. The role emphasizes detail, strong communication, and empathy, with paid training and opportunities for growth within the company.

The position offers $12 per hour, PTO after 90 days, and comprehensive benefits including health, dental, vision, and 401k with matching.