Remote Technical Service Specialist – Radiotherapy Systems

430m SIEMENS HEALTHCARE, S.L.U.; Madrid; A distancia; EUR 42.000 - 62.000; Jornada completa

Descripción de la vacante

Siemens Healthineers is seeking a skilled service professional for radiotherapy systems in Alicante, Spain. You will conduct installation, commissioning, maintenance, upgrades, and performance verification of LINACs, ensuring high clinical uptime and safe operation.

The role involves diagnosing complex hardware and software issues, providing remote and on-site support, and collaborating with clinical teams to minimize downtime and keep treatment schedules on track.

Responsabilidades

• Perform a broad range of technical service activities related to the installation, commissioning, preventive maintenance, corrective maintenance, upgrades, and performance verification of radiotherapy linear accelerators (LINACs).
• Diagnose and resolve complex hardware, software, electromechanical, and connectivity issues, ensuring rapid restoration of system functionality and maximum clinical uptime.
• Prioritize service activities and effectively plan interventions to minimize customer downtime and disruption to patient treatment schedules.
• Provide both remote and on-site technical support to customers and act as a second and third-level escalation resource for complex technical issues.
• Perform remote monitoring and predictive maintenance tools to proactively identify potential equipment issues and improve system reliability and availability.
• Collaborate closely with radiation oncology departments, medical physicists, clinical users, and internal support organizations to ensure safe and effective operation of treatment delivery systems.
• Support the implementation of hardware and software updates, modifications, and field actions throughout the equipment lifecycle.
• Maintain accurate service documentation, technical reports, and system records in accordance with company quality requirements and regulatory standards.
• Ensure compliance with Siemens Healthineers quality processes, radiation safety requirements, customer site procedures, and all applicable regulatory obligations.
• Contribute to the continuous improvement of service tools, technical procedures, knowledge bases, and operational processes.
• Support customer education and technical guidance related to system operation, maintenance practices, and service recommendations.

Descripción del empleo

Siemens Healthineers is seeking a skilled service professional for radiotherapy systems in Alicante, Spain. You will conduct installation, commissioning, maintenance, upgrades, and performance verification of LINACs, ensuring high clinical uptime and safe operation.

The role involves diagnosing complex hardware and software issues, providing remote and on-site support, and collaborating with clinical teams to minimize downtime and keep treatment schedules on track.