¡Activa las notificaciones laborales por email!

Remote Support Electrical Engineer - Spain (Based In Pamplona Or Madrid)

buscojobs España

Melilla

A distancia

EUR 30.000 - 45.000

Jornada completa

Hace 2 días
Sé de los primeros/as/es en solicitar esta vacante

Mejora tus posibilidades de llegar a la entrevista

Elabora un currículum adaptado a la vacante para tener más posibilidades de triunfar.

Descripción de la vacante

A leading solar industry company is seeking a Remote Support Engineer to provide first-level support and troubleshooting. Candidates must have an Electrical Technician or Engineer background and be proficient in English and Spanish. This role offers career advancement and opportunities for technical training.

Servicios

Career advancement opportunities
Bonus payment based on KPIs
Multinational team with Euro exchange
Technical and commercial training in Germany

Formación

  • Willingness to work on call duty.
  • Experience with Sungrow products is beneficial.
  • Driving license is beneficial.

Responsabilidades

  • First-level support for issues, providing support to customers.
  • Perform troubleshooting and incident response based on FQA.
  • Implementation for software delivery and upgrades.

Conocimientos

Communication
Troubleshooting
Customer Support
Bilingual English/Spanish

Educación

Education as Electrical Technician or Engineer

Descripción del empleo

What is more sustainable than investing your ideas, your energy, and your work time in making our little planet a pleasant and welcoming home for the many generations that will follow us?

It is not only a job - it is a just cause that will fill you with satisfaction every day.

We are constantly moving forward and looking out for a Remote Support Engineer to support our growth in the solar industry.

Responsibilities

  • First-level support of issues, communicate with customers and provide support
  • Perform troubleshooting and incident response on the systems according to FQA and instruction
  • Escalate the trouble ticket to second line when you cannot solve it
  • Track issues through to resolution
  • Implementation for software delivery and upgrades
  • Working to triage or troubleshoot the issues within their defined areas

Your profile

To feel comfortable in this role, it is essential for you to have :

  • Education as Electrical Technician or Engineer
  • Willingness to work on call duty
  • Experience with Sungrow products is beneficial
  • Experience dealing with issues, and good communication skills
  • Willingness to travel
  • English and Spanish proficiency at least C1 level
  • Driving license is beneficial
  • H&S training to access construction sites with electrical specific training is beneficial
  • Field service work experience is beneficial

Why us?

This decade might be overshadowed by Covid-19, but sooner or later we will overcome that challenge. The true topic for this decade lies in energy!

We are proud to lead this discourse and offer fitting solutions. We have the strongest PV-Inverter R&D and have become the world’s biggest inverter manufacturer. Now, we are increasing our game, and you might become part of it! Besides that, many opportunities await you :

  • Opportunities for career advancement
  • Bonus payment based on pre-agreed and signed KPI agreements
  • A multinational team awaits you with lots of European and trans-European exchange
  • Possibility for technical and commercial knowledge enhancement regarding string inverters, central inverters, inverter stations including transformer and switchgear, and storage solutions
  • Technical and commercial training at our headquarters in Germany and visits to our R&D facility in China

J-18808-Ljbffr

Consigue la evaluación confidencial y gratuita de tu currículum.
o arrastra un archivo en formato PDF, DOC, DOCX, ODT o PAGES de hasta 5 MB.