Remote Spanish-Speaking Facebook Support Rep – Greece

Cross Border Talents; Valencia; A distancia; EUR 17.000 - 26.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Up to 200 monthly bonus

Remote work flexibility in Greece

Full training and ongoing support

Descripción de la vacante

Cross Border Talents seeks a Spanish-speaking Customer Service Representative to support Portuguese-speaking Facebook users from Greece, offering fully remote work and a global team environment. This role emphasizes providing safe, positive user experiences and flexible work arrangements.

You will address inquiries, resolve account and content issues, and monitor reports while applying empathy and strong communication. Training is provided to empower growth and impact.

Formación

• Fluency in Spanish and English (written and spoken).
• Excellent communication and empathy skills.
• Proactive, community-first mindset with attention to detail.

Responsabilidades

• Offer friendly and timely support to Facebook users in Spanish/Portuguese markets.
• Investigate and resolve account and content issues.
• Monitor abuse reports and uphold community standards.
• Spot trends and escalate complex problems when needed.
• Contribute insights to improve operations and processes.

Conocimientos

Fluency in Spanish and English

Descripción del empleo

Cross Border Talents seeks a Spanish-speaking Customer Service Representative to support Portuguese-speaking Facebook users from Greece, offering fully remote work and a global team environment. This role emphasizes providing safe, positive user experiences and flexible work arrangements.

You will address inquiries, resolve account and content issues, and monitor reports while applying empathy and strong communication. Training is provided to empower growth and impact.