Remote Spanish CSR: Work & Travel in Greece with Relocation

Cross Border Talents; Valencia; Remote; EUR 22,000 - 34,000; Full time

Benefits offered by this job

Relocation Package

Performance Bonus

Job summary

Cross Border Talents is seeking a Spanish Customer Service Representative for a fully remote role in Greece with a relocation package. You will handle inquiries with empathy, become an expert on Facebook policies, and advocate for users.

The position requires Spanish fluency (C1) and strong English communication, with up to 1 year in related services preferred. Work from anywhere in Greece, with a relocation package including 2 weeks hotel and flight, plus opportunities for career growth and

Qualifications

• Fluent in Spanish (C1) and strong English communication skills.
• Experience in a BPO or related service environment is a plus.
• Military background accepted considered as equivalent experience.

Responsibilities

• Resolve inquiries with empathy, efficiency, and precision for our online community.
• Become an expert on Facebook products, community standards, and policies.
• Make balanced decisions and advocate for users.
• Communicate effectively with empathy and professionalism.
• Investigate and resolve reports on account issues and abusive content.
• Identify opportunities for scalable solutions and improved experiences.
• Analyze data trends to recommend workflow enhancements.
• Enforce community guidelines and monitor reports within quality standards.
• Spot inefficiencies in workflows and suggest actionable improvements.

Skills

Spanish (C1)

English communication

Education

College education or equivalent experience

Job description

Cross Border Talents is seeking a Spanish Customer Service Representative for a fully remote role in Greece with a relocation package. You will handle inquiries with empathy, become an expert on Facebook policies, and advocate for users.

The position requires Spanish fluency (C1) and strong English communication, with up to 1 year in related services preferred. Work from anywhere in Greece, with a relocation package including 2 weeks hotel and flight, plus opportunities for career growth and