Remote Software / Application Support (SQL), Healthcare Software

Philips; Santiago de Compostela; A distancia; EUR 30.000 - 45.000; Jornada completa

Descripción de la vacante

A leading health technology company is seeking a Remote Software / Application Support Engineer to provide technical assistance for healthcare software solutions. The ideal candidate will have a strong technical background, experience in software support, and excellent communication skills in both Spanish and English. This position offers a competitive salary, performance bonuses, and the flexibility to work from home.

Servicios

Competitive salary

Performance bonuses

Access to Philips University

Family friendly policies

Formación

• Experience providing Application/Software Support ideally in healthcare.
• Ability to write scripts and queries in SQL.
• Strong cross-departmental teamwork abilities.

Responsabilidades

• Support Emergency Medical Record and Care Management Software.
• Act as 1st line technical support for customer calls.
• Ensure customer satisfaction through effective communication.

Conocimientos

Application / Software Support

Technical support

Communication

Networking

Clinical solutions understanding

Fluency in Spanish

Fluency in English

Educación

Bachelor's degree in computer science or medical informatics

Herramientas

Windows Server

SQL Server 2012+

Descripción del empleo

Remote Software / Application Support (SQL), Healthcare Software

Join to apply for the Remote Software / Application Support (SQL), Healthcare Software role at Philips

Remote Software / Application Support (SQL), Healthcare Software

1 month ago Be among the first 25 applicants

Join to apply for the Remote Software / Application Support (SQL), Healthcare Software role at Philips

Get AI-powered advice on this job and more exclusive features.

Job Title

Remote Software / Application Support (SQL), Healthcare Software

Job Description

Remote Software / Application Support (SQL) – Healthcare Software

Help Philips to impact with care by finding & establishing solutions to healthcare software, enabling clinicians to provide the best care for patients.

Your role :

• This role supports our Emergency Medical Record (ICCA) and Care Management Software used in A&E & ICU departments.
• As a Remote Support Engineer, you will act as 1st line support by qualifying customer calls, finding a technical resolution to the application problem (including writing scripts & queries) and escalating to 2nd / 3rd line when needed.
• You will ensure customer satisfaction by providing an excellent service through regular & timely communication, excellent prioritisation of calls and tasks, and product training.
• To support your colleagues, you will provide quality documentation & reporting and share your subject matter knowledge.
• This role offers you the chance to work from home
• From competitive salary and performance bonus to family friendly policies, flexible benefits and access to Philips University, a career at Philips comes with all sorts of wonderful benefits. Be sure to speak to your recruiter about all the benefits on offer.

You’re right for this role if :

You have a technical background with experience providing Application / Software Support ideally to the healthcare industry, or with a willingness to embrace clinical solutions.

You are bachelor's degree educated in computer science or medical informatics or other equivalent

Your technical skills include :

Windows Server

SQL Server 2012+ including the ability to run queries

Networking

Ideally, HL7, FHIR and an understanding of Clinical / Hospital Patient Workflow

Ability to communicate effectively with both technical and non-technical stakeholders.

Reliability, commitment, and a confident demeanour; strong cross-departmental teamwork abilities

Fluency in Spanish & English

PLEASE APPLY WITH YOUR ENGLISH VERSION CV

If you’re interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our commitment to diversity and inclusion here .

About Philips

We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others.

Learn more about our business here

Discover our rich and exciting history here

Learn more about our purpose here

Because we are at our best when you are, you can safely share any reasonable tools or adjustments needed during our recruitment process and beyond.

For more information, read our Inclusion and Diversity Policy and, to know more about your Human Rights, we encourage you to view this report.

Seniority level

Seniority level Not Applicable

Employment type

Employment type Full-time

Job function

Job function Information Technology

Industries Hospitals and Health Care

Referrals increase your chances of interviewing at Philips by 2x

Sign in to set job alerts for “Software Specialist” roles. Jr. Delivery Developer (Spain based remote)

Madrid, Community of Madrid, Spain 1 week ago

Madrid, Community of Madrid, Spain 1 week ago

Frontend Developer Intern - Remote Internship in Frontend Development

Madrid, Community of Madrid, Spain 3 hours ago

Greater Madrid Metropolitan Area 3 days ago

Frontend Developer Intern - Remote Internship in Frontend Development

Madrid, Community of Madrid, Spain €19,000.00-€26,000.00 3 weeks ago

Madrid, Community of Madrid, Spain 2 months ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

J-18808-Ljbffr

J-18808-Ljbffr

J-18808-Ljbffr