Remote It Systems Administrator

Epic Kids, Llc

Santa Cruz de Tenerife

Remote

EUR 45,000 - 75,000

Full time

9 days ago

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Job summary

Epic Kids seeks an IT Systems Administrator to run day-to-day IT operations, manage identity and access, and support audits for a globally distributed, fully remote team. You will own the lifecycle of user provisioning, access reviews, and device management, collaborating with security and engineering to uphold high standards.

The role emphasizes onboarding/offboarding, SSO and MFA enforcement, and documentation of procedures, with strong emphasis on audit readiness and compliance posture.

Qualifications

5+ years in IT administration or IT operations, with hands-on identity, endpoint, and business-application administration beyond ticket-queue support.
Experience supporting a formal compliance program (SOC 2, ISO 27001, or similar) and working with auditors.
Working knowledge of identity and access management—SSO, MFA, and user lifecycle management.

Responsibilities

Administer corporate identity and access across Google Workspace and core business apps—accounts, groups, roles, and least-privilege permissions.
Evolve the identity stack—SSO, lifecycle automation, identity tooling as needs grow.
Own the user lifecycle end to end—provisioning at hire, changes at role transitions, deprovisioning at exit.
Run periodic user access reviews across in-scope systems and drive remediation to closure.
Enforce authentication and device standards—MFA enrollment, encryption, patching, configuration baselines.
Own device provisioning—MDM enrollment and laptop setup, including zero-touch deployment.
Produce and maintain evidence for IT-owned controls and support audits and vendor security reviews.
Maintain inventory of applications, hardware assets, and access rights.
Handle day-to-day IT support for employees.
Define and document IT procedures and keep runbooks current.
Partner on policy rollout, security-awareness training, and incident response for IT-owned systems.

Skills

IT administration

Compliance experience

IAM management

Google Workspace administration

Troubleshooting

Technical communication

Bachelor-level knowledge

Education

Bachelor's degree or equivalent practical experience

Tools

Google Workspace

Jamf/Kandji/Intune MDMS

Vanta/Drata (compliance tools)

SailPoint/Certalign/Lumos (identity governance)

Job description

About Us

Epic Kids is the leading digital reading platform built for kids 12 and under, trusted by millions of children, educators, and families around the world. Our mission is to inspire a lifelong love of reading by providing unlimited access to thousands of high-quality books, videos, and educational content through a safe and engaging experience. We combine technology, storytelling, and learning innovation to help every child become a confident reader.

At Epic, you'll join a collaborative and fast-paced global team passionate about building meaningful products that make a real impact on children's education and literacy.

About the Role

The IT Systems Administrator runs Epic's day-to-day IT operations and keeps them continuously audit-ready. The scope covers corporate identity and access, endpoint and application management, and employee IT support. As the dedicated IT function of a small company, you will work from goals and requirements set by technology leadership, with wide ownership of how the work gets done. Part of that work is maintaining the access records, change history, and control evidence that audits and security reviews rely on. You will partner closely with infrastructure, engineering, and people operations on onboarding and offboarding, access reviews, and Epic's compliance program.

This is a fully remote, US-based role working closely with a global engineering team.

What You'll Do

Administer corporate identity and access across Google Workspace and our core business applications -- accounts, groups, roles, and least-privilege permissions

Evolve the identity stack -- single sign-on, lifecycle automation, and identity tooling as needs grow

Own the user lifecycle end to end -- provisioning at hire, changes at role transitions, and complete, timely deprovisioning at exit

Run periodic user access reviews across in-scope systems and drive the remediation they surface to closure

Enforce authentication and device standards -- multi-factor enrollment, encryption, patching, and configuration baselines

Own device provisioning -- MDM enrollment and laptop setup, including zero-touch deployment

Produce and maintain evidence for IT-owned controls, and support audits, customer security questionnaires, and vendor security reviews

Maintain the inventory of applications, hardware assets, and the access each grants

Handle day-to-day IT support for employees

Define and document IT procedures and keep runbooks current

Partner with infrastructure and people operations on policy rollout, security-awareness training completion, and incident response for IT-owned systems

What We're Looking For

Required Qualifications

5+ years in IT administration or IT operations, with hands-on identity, endpoint, and business-application administration beyond ticket-queue support

Experience supporting a formal compliance program (SOC 2, ISO 27001, or similar) -- access reviews, evidence collection, and working with auditors