Remote It Systems Administrator

Epic Kids, Llc

España

Remote

EUR 80,000 - 116,000

Full time

9 days ago

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Job summary

Epic Kids, Llc is seeking an IT Systems Administrator to run day-to-day IT operations for a fully remote, US-based team. You will manage corporate identity and access, endpoint and application administration, and provide employee IT support to keep the environment secure and compliant.

You will partner with infrastructure, engineering, and people operations on onboarding/offboarding, access reviews, and Epic's compliance program, while enforcing MFA, encryption, and patching.

Qualifications

5+ years in IT administration or IT operations with hands-on identity, endpoint, and business-application administration beyond ticket-queue support.
Experience supporting a formal compliance program (SOC 2, ISO 27001, or similar) — access reviews, evidence collection, and auditor collaboration.
Working knowledge of identity and access management — SSO, MFA, and user lifecycle.
Experience administering Google Workspace or equivalent productivity suite.
Strong troubleshooting across hardware, operating systems, networking, and SaaS.

Responsibilities

Administer corporate identity and access across Google Workspace and core applications.
Evolve the identity stack (SSO, lifecycle automation, and tooling) as needs grow.
Own user lifecycle end-to-end from hire to deprovisioning.
Run periodic access reviews and drive remediation.
Enforce authentication and device standards (MFA, encryption, patching).
Own device provisioning and zero-touch deployment.
Produce evidence for IT-owned controls and support audits.
Maintain inventory of applications and hardware assets.
Handle day-to-day IT support for employees.
Define IT procedures and keep runbooks current.
Collaborate on policy rollout, security-awareness training, and incident response.

Skills

IT administration

Identity management

Documentation

Scripting

Auditing support

Education

Bachelor's degree or equivalent

Tools

Google Workspace

Job description

About Us

Epic Kids is the leading digital reading platform built for kids 12 and under, trusted by millions of children, educators, and families around the world. Our mission is to inspire a lifelong love of reading by providing unlimited access to thousands of high-quality books, videos, and educational content through a safe and engaging experience. We combine technology, storytelling, and learning innovation to help every child become a confident reader.

At Epic, you'll join a collaborative and fast-paced global team passionate about building meaningful products that make a real impact on children's education and literacy.

About the Role

The IT Systems Administrator runs Epic's day-to-day IT operations and keeps them continuously audit-ready. The scope covers corporate identity and access, endpoint and application management, and employee IT support. As the dedicated IT function of a small company, you will work from goals and requirements set by technology leadership, with wide ownership of how the work gets done. Part of that work is maintaining the access records, change history, and control evidence that audits and security reviews rely on. You will partner closely with infrastructure, engineering, and people operations on onboarding and offboarding, access reviews, and Epic's compliance program.

This is a fully remote, US-based role working closely with a global engineering team.

What You'll Do

Administer corporate identity and access across Google Workspace and our core business applications -- accounts, groups, roles, and least-privilege permissions

Evolve the identity stack -- single sign-on, lifecycle automation, and identity tooling as needs grow

Own the user lifecycle end to end -- provisioning at hire, changes at role transitions, and complete, timely deprovisioning at exit

Run periodic user access reviews across in-scope systems and drive the remediation they surface to closure

Enforce authentication and device standards -- multi-factor enrollment, encryption, patching, and configuration baselines

Own device provisioning -- MDM enrollment and laptop setup, including zero-touch deployment

Produce and maintain evidence for IT-owned controls, and support audits, customer security questionnaires, and vendor security reviews

Maintain the inventory of applications, hardware assets, and the access each grants

Handle day-to-day IT support for employees

Define and document IT procedures and keep runbooks current

Partner with infrastructure and people operations on policy rollout, security-awareness training completion, and incident response for IT-owned systems

What We're Looking For

Required Qualifications

5+ years in IT administration or IT operations, with hands-on identity, endpoint, and business-application administration beyond ticket-queue support

Experience supporting a formal compliance program (SOC 2, ISO 27001, or similar) -- access reviews, evidence collection, and working with auditors