Remote IT O&L System Lead — Pharma

remoteo; Madrid; Híbrido; EUR 70.000 - 100.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Ticket restaurant

Medical insurance

Public transport ticket

Childcare check

Gym discounts

Training catalogue

Descripción de la vacante

remoteo is seeking an IT O&L System Lead to ensure the operational excellence, stability, and compliance of a group of systems within a global IT environment. You will oversee day-to-day operations, coordinating across business and IT teams, and drive lifecycle management with ITIL practices and cloud, data platforms, and infrastructure knowledge.

Responsibilities include incident and change management, system transitions, and continuous improvement while collaborating with international teams.

Formación

• 2 years of experience as a System Lead or similar IT operations/support role.

Responsabilidades

• Monitor SLAs, access controls, audit trails, and operational requirements.
• Ensure operational compliance and maintain system documentation.
• Coordinate backup, disaster recovery testing, and patching activities.
• Manage incidents, problems, and changes across the system lifecycle.
• Implement small software enhancements and configuration changes.
• Coordinate software management and system-related activities across IT and business teams.
• Collect, assess, and process demands from business users.
• Work with Infrastructure teams on system remediation, migration, replacement, and decommissioning.
• Coordinate system archiving and retirement activities.
• Support onboarding of systems into the EOC.
• Oversee knowledge transfer, shadowing, and reverse-shadowing during transitions.
• Communicate progress and results to the EOC reporting team.
• Contribute to continuous improvement and operational excellence across assigned systems.

Conocimientos

IT operations

ITIL fundamentals

English proficiency

Cloud platforms

Databases & networks

Python

SQL

CI/CD

Jenkins

AWS services

Snowflake

dbt

Airflow

CloudFormation

AWS CDK

CodePipeline

CodeBuild

SnapLogic

Herramientas

AWS

Snowflake

dbt

Python

SQL

AWS CDK

CloudFormation

Jenkins

CodePipeline

CodeBuild

SnapLogic

Descripción del empleo

remoteo is seeking an IT O&L System Lead to ensure the operational excellence, stability, and compliance of a group of systems within a global IT environment. You will oversee day-to-day operations, coordinating across business and IT teams, and drive lifecycle management with ITIL practices and cloud, data platforms, and infrastructure knowledge.

Responsibilities include incident and change management, system transitions, and continuous improvement while collaborating with international teams.