Remote Intern: Standardization & Process Analytics

IATA Consulting

Madrid

On-site

EUR 7,800 - 10,000

Part time

14 days+

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Job summary

IATA in Madrid seeks an enthusiastic intern for the Standardization Participation team. You will gain hands-on experience in agency programs, SOP collection and analysis, and cross-location collaboration under mentorship.

Ideal candidates have recently completed a degree in data analytics or business administration, strong English communication, and interest in aviation. The internship offers 6 months, a busy learning environment, and exposure to ISO9001 and business continuity topics.

Qualifications

  • Recently obtained university/master's degree in data analytics, business administration or related field.
  • Excellent communications in English (written and spoken).
  • Ability to work in a multicultural team.
  • Willingness to learn and contribute in a dynamic environment.

Responsibilities

  • Learn from the Agency Participation team across locations to collect, analyze and execute SOP changes.
  • Assist backlog of AMS development and enhancements, and perform complaints analysis.
  • Learn and participate in Agency Management System development and enhancements.
  • Draft communications and updates on topics such as ISO9001 Certification and Business Continuity.
  • Participate in departmental projects and perform analytical work.
  • Support administrative and reporting tasks as required.

Skills

English communication
Multicultural teamwork
Microsoft Office
CRM knowledge

Education

University/Master's degree in Data Analytics or Business Administration

Tools

Salesforce
SAP

Job description

IATA in Madrid seeks an enthusiastic intern for the Standardization Participation team. You will gain hands-on experience in agency programs, SOP collection and analysis, and cross-location collaboration under mentorship.

Ideal candidates have recently completed a degree in data analytics or business administration, strong English communication, and interest in aviation. The internship offers 6 months, a busy learning environment, and exposure to ISO9001 and business continuity topics.

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